We are looking for a customer relationship associates who will have a strong understanding of the order process at SharePal, excelling at lead management, understanding customer needs, building relationships, and increasing conversions. The ideal candidate will be a quick learner with strong communication & negotiation skills, and the ability to showcase our offerings in a compelling way.
Job responsibilities:
1. Take up inbound customer leads & explain our offerings to them
2. Manage leads & the order flow within the CRM tool
3. Providing excellent after sales support to the customers
4. Understanding customer issues and providing a timely resolution
Requirements
- 0 to 2 years of experience in a similar role. Freshers welcome
- B.Tech/B.E./BBA/BCom or UG in any specialization
- Proficiency with Microsoft Office
- Excellent communication skills. English & Hindi
- Very good convincing & persuasion skills
Benefits
Skills Required
- 0 to 2 years of experience in a similar role (freshers welcome)
- B.Tech/B.E./BBA/BCom or undergraduate degree in any specialization
- Proficiency with Microsoft Office
- Excellent communication skills in English and Hindi
- Strong convincing, persuasion, negotiation skills
What We Do
SharePal is a leading Indian rental platform providing access to aspirational lifestyle products. The company offers a wide range of gear for rent, including travel and trekking equipment, photography tools like DSLRs and GoPros, gaming consoles, and riding gear. By focusing on accessibility and affordability, SharePal empowers consumers to experience high-end products through a sustainable 'own less, live more' model.
