The Role
Provide product expertise and technical support for rental items (cameras, gaming consoles, AV, VR). Troubleshoot customer issues, create educational content (blogs, videos, infographics), support product marketing, research new products, and track consumer electronics trends.
Summary Generated by Built In
Job Title: Product Specialist
Location: Bengaluru, India
Summary:
SharePal.in is a platform to rent or buy lifestyle gear like travel gear, cameras, gaming consoles, etc. We are looking for a Product Expert to join our team and help our customers get the most out of their rented products. The ideal candidate will have a good understanding of cameras, gaming consoles, AV equipment, VR, and similar gadgets. They should be able to troubleshoot issues, provide tips and tricks, and create helpful content to help our customers use their products safely and effectively.
Responsibilities:
- Understand how to use a variety of products, including cameras, gaming consoles, AV equipment, VR, and similar gadgets.
- Troubleshoot issues with rented products and provide solutions to customers.
- Create helpful content, such as blog posts, videos, and infographics, to educate customers about our products.
- Work with the content team to develop and implement product marketing strategies.
- Stay up-to-date on the latest trends in technology & consumer electronics.
- Research and suggest new products which can be added on the website
Requirements
Qualifications & Skills:
- Bachelor's degree - B.Tech, BBA, B.Com, etc with excellent problem solving skills
- 0 to 1 years of experience in a product support or technical support role.
- Good understanding of cameras, gaming consoles, AV equipment, VR, and similar gadgets.
- Keen interest in exploring new products
- Experience in photography, video editing
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet deadlines.
If you are a problem solver with a passion for technology, we encourage you to apply for this exciting opportunity!
Benefits
Salary - 3LPA - 4LPA
Health Insurance
Food vouchers
Skills Required
- Bachelor's degree (B.Tech, BBA, B.Com, etc) with excellent problem solving skills
- 0 to 1 years of experience in product support or technical support
- Good understanding of cameras, gaming consoles, AV equipment, VR, and similar gadgets
- Keen interest in exploring new products
- Experience in photography and video editing
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
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The Company
What We Do
SharePal is a leading Indian rental platform providing access to aspirational lifestyle products. The company offers a wide range of gear for rent, including travel and trekking equipment, photography tools like DSLRs and GoPros, gaming consoles, and riding gear. By focusing on accessibility and affordability, SharePal empowers consumers to experience high-end products through a sustainable 'own less, live more' model.
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