Top Tech Jobs & Startup Jobs

Evaluate and analyze information systems, support system management and implementation, and gather and document system requirements to guide system development and deployment.

Serve as first point of contact for prospective learners; manage inbound/outbound calls, schedule interviews, guide applicants through Discover-Commit-Start process, collect and verify admissions documentation, maintain learner records, review eLearn assessments, enter leads and track correspondence, and collaborate with teams to meet compliance and accreditation standards.

Ensure accuracy of learner accounts by coordinating tuition and fee payments, posting payments and fees into the ledger and SIS, processing refunds and stipend credits, updating account records, serving as first escalation point for Associate I and learner concerns, and supporting related functional projects.

Manage learner accounts by posting payments and fees, coordinating tuition payments and refunds, updating the student information system and ledger, and supporting related projects to ensure account accuracy.

Design, develop, and implement curriculum and professional development materials using LMS and authoring tools. Conduct gap analyses, map objectives and assessments, create course guides and supportive materials, and align content with instructional methods. Collaborate with SMEs and committees, maintain current educational research knowledge, refine processes, and support related projects.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Prepare and process Title IV financial aid: review ISIRs and verification documents, resolve C-codes and conflicting data, package and disburse/disburse funds, ensure compliance with federal/state/institutional regulations, support FA advisors and leadership, use COD/NSLDS/CPS, provide customer service, and participate in college and departmental activities and trainings.

Advise learners and parents on financial aid processes, administer student financial aid office functions, assess eligibility for aid (including Title IV), prepare estimates and packaging, and assist with delivery of funds while ensuring compliance and excellent customer service throughout degree completion.

Designs, develops, and implements instructor-led, e-learning, and blended curriculum and professional development for faculty. Conducts needs and gap analyses, selects instructional methods and media, creates assessments and supportive materials, assembles online courses in the LMS, and aligns content with regulations, organizational goals, and best practices.

Advise learners and parents on financial aid processes, administer student financial aid office functions, evaluate eligibility for aid (including Title IV), provide accurate estimates and packaging, collaborate with colleagues, and support fund delivery and compliance through degree completion.