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As a Credit Officer, you will manage credit processes, handle client communications regarding debts, monitor settlements, and maintain records for overdue accounts. You'll support back office needs and participate in preparing credit reports and policies.

Lead execution of B2B go-to-market plans for SoHo, SME and corporate segments. Drive pricing, targeted campaigns, account-based activations and sales alignment. Monitor performance metrics, optimize conversion and margin, support field sales with tailored materials, coordinate agencies, and report on pipeline and revenue contribution.

Drive customer loyalty and reduce churn through segmentation, retention campaigns, high-value customer relationship management, competitor monitoring, data-driven analytics, and cross-functional coordination to protect market share in the Greek energy market.

Drive in-store customer acquisition and sales of energy and smart-home products. Meet sales KPIs, handle customer inquiries and complaints, prepare contracts, maintain store displays and stock, use company IT/CRM systems, and participate in training. Provide feedback and suggest improvements.

Lead GTM strategy and execution for high-volume B2C energy products: launch planning, cross-channel campaign execution, digital demand generation, CRM alignment, sales enablement, performance monitoring (CAC, conversions, ROI), and continuous optimization across channels and partners.

Manage and optimize outsourced outbound telesales partners to achieve sales and productivity targets. Monitor KPIs, run performance deep-dives, coach vendor teams, ensure compliance and data protection, produce reporting and analytics, and coordinate cross-functionally to improve customer acquisition and campaign ROI.

The Customer Journey Designer will analyze and optimize customer journeys, ensuring alignment with business goals, enhancing satisfaction, and collaborating across functions to implement improvements.

Manage and optimize indirect telesales channels (call centers) to acquire residential and business customers. Set and achieve sales targets, coach partners, analyze call center performance, support onboarding to contract signing, coordinate with marketing and customer operations, and contribute to budgeting and channel optimization.

The Natural Gas Supply Analyst manages gas operations, including nominations, scheduling, compliance monitoring, operational data management, and issue resolution while supporting long-term gas supply planning and regulation compliance.

The trader will develop strategies, execute trades, monitor gas opportunities, perform analytics, and maintain relationships within the gas market.