Top Tech Jobs & Startup Jobs

Lead strategy and commercialisation of partner-led and embedded insurance propositions. Own end-to-end opportunity progression, cross-functional orchestration, partner engagement, governance, P&L accountability and scaling of platform and bancassurance integrations.

Manage onboarding and offboarding of agents with other insurance providers, ensuring smooth transitions, accurate data, and timely coordination between external providers and internal stakeholders.

Lead and execute internal audits: develop audit plans, manage fieldwork, evaluate controls, prepare findings and reports, supervise junior staff, coordinate remediation, liaise with stakeholders and support major business initiatives.

Handle and investigate customer complaints across Life, Health, General and Group insurance; engage customers via multiple channels; record cases, perform administrative tasks, and support projects or events as delegated.

Lead development and execution of targeted, personalized digital marketing campaigns using marketing automation platforms. Manage customer journeys, audience segmentation, data governance and PDPA compliance. Use SQL and analytics (Google Analytics) to validate audiences, monitor campaign performance, derive insights, and optimize engagement and conversions. Collaborate with stakeholders and agencies to deliver timely, accurate campaign builds and measurement.

The Data Strategy & Analytics Manager drives digital growth through analytics in marketing, campaign performance, and customer journey optimization. They lead data initiatives to enhance acquisition effectiveness, support strategic decision-making, and optimize user experiences, overseeing collaboration across various teams.

The Contract Executive will support regulatory initiatives, manage customer complaints, handle operational tasks, and assist in project assignments for the Customer Engagement team.

Lead a team to conduct documentation and pre-transaction call reviews, improve review methodologies and processes, report findings to senior management and governance forums, advise business units on sales and training practices, drive remediation of market conduct risks, and participate in strategic initiatives.

Lead agency-wide strategic planning and execution to drive sales growth. Analyze market and sales data, develop forecasts and KPIs, manage strategic projects end-to-end, and engage senior stakeholders to align cross-functional initiatives and meet agency targets.

Support Line 2 Technology Risk Management by reviewing and enhancing the IT risk framework, monitoring IT risk indicators, performing RCSA quality assurance, leveraging GRC tools to reduce duplication, advising on IT project risk, developing third-party risk management synergies, and reviewing IT regulatory compliance and incidents.