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Serve as daily point of contact and relationship manager for top clients; expand accounts through relationship development; negotiate rates and terms; coordinate carriers and equipment; maintain tracking/reporting and billing accuracy; ensure shipment integrity and customer satisfaction.

Sell brokerage services to new and existing customers by prospecting leads, negotiating rates, and securing load volume. Maintain industry knowledge, collaborate with team on carrier selection and equipment, follow shipment protocols, and update internal tracking and reporting systems to meet sales and volume targets.

Lead HRIS operations for Workday and related HR systems. Configure and test business processes, manage releases, design reports and integrations, support SOX controls, lead projects, mentor analysts, and drive data integrity, automation, and stakeholder adoption.

Supervise last-mile operations by assigning and monitoring work, training associates, enforcing safety and equipment procedures, managing inventory and supplies, resolving performance issues, and maximizing productivity.

Lead and mentor an inside sales team to drive revenue and margin growth across verticals. Develop pipelines and strategies, coordinate with operations on pricing and KPIs, monitor sales and customer metrics, and support timely bid and RFP submissions.

Lead and manage strategic operations projects from scoping through implementation. Create project plans, manage risks and dependencies, coordinate cross-functional stakeholders and external clients, deliver presentations, track effectiveness of initiatives, and support other project managers.

Manage relationships for top clients, act as primary liaison, expand accounts through sales and negotiation, coordinate carriers and equipment, maintain tracking/reporting, ensure billing accuracy and shipment integrity.

Lead cross-functional strategic operations projects: scope and manage project plans, mitigate risks, engage stakeholders and senior leadership, implement solutions, develop customer presentations, and support project teams to improve transportation and logistics processes.

Provide after-hours support for Mexico freight shipments: schedule shipments with correct documentation, track loads, update systems, notify and resolve service delays, and build relationships with customers, carriers, operations, transfers, and vendors.

The Account Executive will sell brokerage services, develop leads, secure sales, negotiate rates, collaborate with team members, and maintain internal metrics for client satisfaction.