Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Job Overview
Mexico After-Hours Reps are responsible for providing support to our customers and carriers with freight shipping to or from Mexico in second and third shift, as well as weekends.
Essential Functions
- Deliver service and customer experience consistent with the first shift.
- Develop strong relationships with customers’ planners, logistics teams, and facilities.
- Schedule all customer shipments correctly with all pertinent information and documentation.
- Build reputable relationships with first shift carrier and operations reps.
- Develop strong relationships with transfers and vendors.
- Monitor book of business to ensure loads are tracked and updated in timely fashion.
- Notify appropriate parties in event of service delays, and update & resolve incidents in accordance.
- Ensure all updates recorded in the system are both timely and accurate.
- Identify potential problems and come up with appropriate solutions; escalate as needed.
Shift hours
00:00 - 07:00 hrstwo days off
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
Skills Required
- Work second and third shifts including weekends (00:00 - 07:00)
- Schedule customer shipments accurately with all pertinent information and documentation
- Monitor book of business, track loads, and update systems timely and accurately
- Notify appropriate parties of service delays and update and resolve incidents
- Develop and maintain strong relationships with customers, carriers, operations, transfers, and vendors
- Pass a pre-employment drug test if a conditional offer is made
RXO, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RXO, Inc. and has not been reviewed or approved by RXO, Inc..
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Healthcare Strength — Medical coverage is described as comprehensive, including prescription drugs, virtual care, dental and vision, with the company stating it covers the majority of healthcare costs. Wellbeing resources such as mental-health/EAP and pre- and post‑natal support are also highlighted.
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Retirement Support — Retirement offerings include a 401(k) with company match that the company reports enhancing in 2024, with plan details available through the Benefits Center. Access to financial planning services further supports retirement readiness.
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Leave & Time Off Breadth — Time off options are described as broad, covering paid vacation and specialized leaves such as bereavement and military leave with differential pay. Additional provisions include parental/family‑bonding leave and, in some materials, paid time off for volunteering.
RXO, Inc. Insights
What We Do
RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers. We serve more than half of the Fortune 500's supply chain with an extensive network of carriers and logistics experts.
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