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Lead go-to-market for product and feature launches, own marketing site and landing pages, and run CRM/lifecycle programs to convert, activate, retain, and win back users. Partner with Product and Engineering to coordinate releases, craft consumer-focused positioning and messaging, build repeatable launch and lifecycle playbooks, and measure conversion and activation metrics to prioritize work.

As Agent Product Manager, you'll lead product strategy for automation in healthcare advocacy, collaborating with cross-functional teams to enhance user experience and drive efficiency in complex workflows.

You will tackle AI challenges, develop scalable software and collaborate with teams to enhance healthcare navigation using AI solutions.

Lead AI-driven strategic projects across growth and case automation: translate workflows into executable plans, prioritize opportunities with product and engineering, build measurement frameworks, align cross-functional teams, and interface with senior stakeholders.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.