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Supports transformation and continuous improvement projects by tracking plans, milestones, risks, dependencies, and status updates. Coordinates cross-functional meetings, documents decisions, maintains project tools and portfolio records, prepares executive reports, gathers requirements, supports testing, and contributes to process automation and KPI tracking. The role requires strong organization, communication, ownership, adaptability, and foundational knowledge of project management, Agile/Scrum, and Lean Six Sigma.

Coordinates daily Due Diligence team activities, assigns and tracks cases, monitors deadlines and quality standards, supports Analysts, escalates operational issues, maintains tracking systems, prepares progress reports, and assists the Project Manager with project operations and reporting.

Lead response to highest-severity production incidents, diagnose and resolve outages, run post-mortems, design and maintain observability (metrics, logs, tracing, alerts), reduce MTTR, expand monitoring coverage, participate in on-call rotation and improve runbooks.

Supports Sales, Finance, Customer Service, Customer Success, and Marketing teams through Salesforce administration, data cleanup, account and lead management, contract updates, cross-functional communication, and resolution of platform, technical, and process issues. The role also performs sales administration, data analysis, and reporting using Salesforce, Excel, and Python.

The Infrastructure Ops Engineer develops and deploys CI/CD infrastructure services, maintains systems, optimizes workflows, and meets technical/security needs while collaborating with international teams.

Atuar como primeiro nível de resolução: receber, registrar e triagem de incidentes; classificar prioridade e SLA; encaminhar ao Nível 2 correto; acompanhar até resolução; comunicar status aos times; e documentar padrões para melhorias. Requer boa comunicação e organização, atenção a prazos e conhecimentos básicos de programação para ler logs e consultas simples.

The Founders Associate will work closely with leadership on execution and strategy, using AI tools to drive projects, improve workflows, and support initiatives.

Lead QA automation for complex web applications: design, build, and maintain Cypress/JavaScript test suites; run E2E, integration, regression, functional, and API tests; validate data with SQL; monitor with Grafana and Sentry; integrate tests into CI/CD; investigate production incidents; mentor other QA engineers and promote QA best practices.

The Corporate Business Consultant is responsible for acquiring new clients and managing existing accounts in the corporate sector, facilitating consultative sales, and managing the sales process using Salesforce.

The Data Engineer will extract and structure data from various sources, ensure pipeline accuracy, and enhance data tools while collaborating with a team.