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The Human Resources Director leads community HR operations, including recruitment, onboarding, employee relations, compliance, engagement, coaching, compensation reviews, job descriptions, and personnel policies. The role partners with managers and employees to improve performance, development, retention, and workplace culture while ensuring consistent application of employment policies and applicable laws.

Owns financial reporting and compliance deliverables, including CAM reports, board and owner schedules, regulatory submissions, medical expense and insurance claim packages, debt covenant calculations, and due diligence requests. Performs reconciliations, variance analysis, data validation, exception reporting, and data governance checks. Maintains audit-ready documentation and improves reporting processes while coordinating with BI, IT, leadership, and process owners.

Leads marketing and sales strategy to achieve occupancy and revenue goals for a senior living community. Oversees sales pipelines, prospect consultations, tours, lead follow-up, marketing campaigns, events, website presence, referral partnerships, and performance reporting. Mentors sales staff, collaborates with community and regional leadership, and provides market insight on pricing, promotions, and competitive positioning.

Provides a welcoming front desk presence by greeting residents, staff, and visitors, answering and transferring calls, and completing basic clerical tasks. The part-time schedule includes Mondays, Fridays, and Saturdays. Candidates need at least six months of receptionist experience, basic computer skills, typing speed of 45 WPM, and a Level 1 Arizona Fingerprint Clearance Card.

Supports the Executive Director with administrative and operational duties, including scheduling, correspondence, meeting documentation, office supply ordering, records maintenance, reporting, and confidential information management. The role provides communication and organizational support to residents, families, staff, vendors, and leadership while helping maintain smooth office operations.

Manages community business office functions, including accounts payable, payroll reporting, employee status updates, expense reviews, recruiting, onboarding, and front desk supervision. Supports department directors and the Executive Director with financial, human resources, compliance, and administrative processes. Ensures invoice routing, credit card reconciliation, payroll accuracy, and adherence to organizational policies and procedures.

Leads enterprise community marketing strategy across more than 120 senior living communities, driving inquiry generation, occupancy growth, brand consistency, ROI, digital transformation, and strategic initiatives. Oversees marketing teams and agencies, budgets, CRM and marketing technology optimization, SEO, paid search, content, reputation management, and B2C digital experiences. Partners with executives, community leaders, vendors, and agencies to develop scalable marketing programs, improve performance, and support organizational growth.

Leads financial oversight for a portfolio of communities, driving budgeting, forecasting, profitability, cash management, financial reporting, and capital allocation. Partners with regional, community, operational, and executive leaders to analyze performance, develop action plans, improve efficiency, and ensure governance, controls, compliance, and audit readiness. Presents financial results to executives, boards, owners, and other stakeholders while coordinating with accounting and finance centers of excellence.

Provides clerical and administrative support, including phone coverage, visitor reception, filing, record retrieval, correspondence, inquiry resolution, scheduling, meeting coordination, office supply management, equipment maintenance, and departmental event planning.

Develops brand awareness, qualified leads, occupancy, and community engagement through marketing campaigns, digital initiatives, events, content, public relations, and partnerships. Collaborates with sales, leadership, advertising agencies, referral sources, and media outlets. Oversees marketing materials and multimedia content, supports website and social media activity, tracks lead and campaign metrics, and serves as a community brand ambassador.