Top Tech Jobs & Startup Jobs

Lead the Operations & Logistics product organization, define vision and roadmaps, manage OKRs, coach product managers, collaborate with stakeholders and engineering, and drive logistics efficiency, scalability, and innovation to improve courier, merchant, and customer experiences.

Lead and grow a high-performing data science and AI team to deliver end-to-end ML/GenAI solutions. Drive technical vision, experimentation, model validation, production deployment, monitoring, and scaling while aligning data strategy with business priorities and mentoring team members.

Lead ERP finance initiatives: map processes, prioritize backlog, run discovery, define scope, manage delivery (intake → UAT → go-live), drive adoption, maintain documentation, coordinate with engineering on integrations, and partner with Finance and Audit to ensure controls and data integrity.

Handle high-volume inbound calls and chats, assess and resolve customer needs, escalate and prioritize issues, build customer trust, meet service targets and quotas, follow policies, provide accurate information, and mentor junior team members while working rotational shifts.

Lead assessment of current technology and processes, define requirements and gap analyses, and develop strategic digital transformation roadmaps. Manage technology introductions, integrations, and cross-functional teams through project lifecycles while aligning initiatives with business, cultural, and financial objectives.

Lead strategy and execution for restaurant and retail partner acquisition and partner success. Build and manage a 10+ person acquisition team, oversee pipeline and Salesforce CRM, close strategic deals, own onboarding and partner experience, align cross-functionally, and track KPIs like new partners, GMV, retention, and satisfaction.

Lead operational analytics for last-mile delivery by defining KPIs, diagnosing bottlenecks, building forecasts, supporting capacity planning, and delivering dashboards and recommendations to operations, fleet, and engineering stakeholders to improve speed, cost, and reliability.

Design, refactor, and optimize batch and real-time ETL pipelines; integrate new data sources; build infrastructure-as-code pipelines; support reverse ETL; improve data management and governance; migrate ETL systems for scalable, high-performance data delivery.

Lead CX strategy and operations to reduce defects across the customer journey. Establish defect taxonomy, measure core CX metrics, drive cross-functional initiatives, build governance, and implement preventative, scalable solutions with Data, Product, Engineering, and Operations.

Lead CX strategy to reduce delivery delays by diagnosing root causes using quantitative and qualitative data, segmenting delays, quantifying business impact, designing experiments, building dashboards, and driving cross-functional corrective and preventive solutions to improve customer journeys and retention.