The Role
Lead the Operations & Logistics product organization, define vision and roadmaps, manage OKRs, coach product managers, collaborate with stakeholders and engineering, and drive logistics efficiency, scalability, and innovation to improve courier, merchant, and customer experiences.
Summary Generated by Built In
🚀 Welcome to Your Next Adventure!
About the Company:
Snoonu is Qatar's pioneering super app, connecting customers with a diverse range of services, including food delivery, groceries, and more. Our commitment to innovation, customer satisfaction, and sustainable business practices empowers local vendors while delivering seamless experiences to users.
Job Overview:
We are looking for a seasoned Head of Product to lead our Operations & Logistics teams. This role focuses on developing innovative customer, merchant, and courier support services, while also driving logistics and delivery efficiency. You will play a critical role in optimizing operational processes, ensuring that our logistics solutions set new standards for speed, reliability, and customer satisfaction.
🛠 What You’ll Get Your Hands On:
- Leadership and Strategy: Lead the Operations & Logistics product teams, establishing a clear vision and ensuring that all initiatives align with Snoonu’s strategic goals.
- Roadmap and OKRs Management: Develop and oversee comprehensive roadmaps for the logistics and operations teams, focusing on initiatives that drive value for both the business and customers. Track and evaluate progress through Objectives and Key Results (OKRs).
- Coaching and Mentoring: Foster a culture of growth by coaching a team of Product Managers, helping them refine their skills and progress in their careers at Snoonu.
- Stakeholder Collaboration: Collaborate closely with cross-functional stakeholders to translate operational and business challenges into actionable product roadmaps, ensuring all teams are aligned and updated.
- Technical Collaboration: Partner with engineering and technology leaders to expedite the development and deployment of key logistics and operational features, balancing speed with quality.
- Efficiency and Innovation: Streamline internal processes to boost operational efficiency, drive scalability, and encourage innovation within product development.
🧙♂️ The Magic You Bring
- Experience: 5+ years in product management, with specific expertise in logistics, operations, or delivery services.
- Leadership Skills: Proven experience managing and leading high-performing product teams.
- Agile Expertise: Strong foundation in Agile practices and Scrum methodologies to manage fast-paced product cycles.
- Analytical Skills: Deep proficiency in data analysis and reporting, with the ability to draw actionable insights and make data-driven decisions.
- Adaptability: Thrives in fast-moving, unstructured environments and excels at managing dynamic challenges.
- Organizational Skills: Excellent prioritization and time management skills to handle multiple projects simultaneously.
- Communication Skills: Exceptional communication and interpersonal skills, with the ability to simplify complex concepts for diverse audiences.
- Educational Background: Degree in Engineering, Management, Logistics, Economics, Finance, or a related field.
- Problem-Solving: Demonstrated problem-solving capability with a strategic mindset and innovative approach.
- Language Proficiency: Fluency in English is essential; proficiency in Arabic is a plus.
Inside Snoonu’s Universe
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing
To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re On
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”
💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
👨💼 It's All About People: “Be a team player; together we are stronger.”
Perks & Worklife Magic At Snoonu
🌐 Global Vibes – Collaborate with a worldwide crew.
🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.
🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® Certified
We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for Excellence
Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back Matters
We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together
Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
Stay in the loop—connect with us on LinkedIn!
Skills Required
- 5+ years in product management with experience in logistics, operations, or delivery services
- Proven experience managing and leading high-performing product teams
- Experience coaching and mentoring Product Managers
- Strong foundation in Agile practices and Scrum methodologies
- Deep proficiency in data analysis and reporting to drive data-driven decisions
- Degree in Engineering, Management, Logistics, Economics, Finance, or related field
- Excellent prioritization and time management skills
- Exceptional communication and interpersonal skills
- Fluency in English
- Proficiency in Arabic
- Ability to thrive in fast-moving, unstructured environments and drive operational innovation
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Welcome to Snoonu, Qatar's leading tech innovator. Founded by Hamad Al-Hajri in 2019, Snoonu is your go-to app for online shopping, food and grocery delivery, pharmacy needs, and more. At Snoonu, we're not just revolutionizing convenience but pioneering it. Our super-app offers 11 essential services in one place, from quick meals to urgent pharmacy runs, grocery shopping, and even a personal picker (Snoosend). We're here to make your life easier and inspire you with our constant drive for innovation. But we're more than just a company; we're a vibrant community driven by a shared vision to harness technology for societal betterment. Join a team that doesn't just participate in the future of Qatar's economy but shapes it. Here, being extraordinary is our everyday standard. By using our services, you're not just making your life easier; you're contributing to the growth and convenience of our community. With our app, convenience is just a tap away. Experience the ease of having anything delivered to your doorstep. Embark on this exhilarating journey with us and be part of Qatar's next big success story. Visit us: ★ Website: https://snoonu.com ★ Instagram: https://www.instagram.com/snoonu/ ★ Twitter: https://twitter.com/snoonu_qa ★TikTok: https://www.tiktok.com/@snoonu ★ Facebook: https://www.facebook.com/snoonu.qa/
