The Role
Lead strategy and execution for restaurant and retail partner acquisition and partner success. Build and manage a 10+ person acquisition team, oversee pipeline and Salesforce CRM, close strategic deals, own onboarding and partner experience, align cross-functionally, and track KPIs like new partners, GMV, retention, and satisfaction.
Summary Generated by Built In
🚀 Welcome to Your Next Adventure!
Owns the strategy, execution, and performance of restaurant and retail partner acquisition for Snoonu's food and e-commerce business. Builds and leads a team of 10+ Business Acquisition Specialists, sets targets, and ensures the team's activities (lead generation, outreach, onboarding, negotiation) roll up into measurable growth in partner supply, GMV, and assortment. In addition to acquisition, leads the partner success team, supporting SME merchants to grow on Snoonu.
🛠 What You’ll Get Your Hands On:
Strategy & Leadership
- Define the annual and quarterly acquisition strategy (target verticals, geographies, partner tiers, assortment gaps) in line with company growth goals.
- Set team structure and individual/team targets; hire, coach, and develop Specialists and Business Development Managers.
- Align acquisition strategy with Marketing, Partnerships, Operations, and Category teams.
Pipeline & Deal Oversight
- Oversee lead generation and pipeline management across the team; ensure CRM (Salesforce) discipline and forecast accuracy.
- Personally lead and close strategic, high-value, or complex partner negotiations (major chains, strategic partners).
- Set commercial terms frameworks that Specialists negotiate within.
Onboarding & Partner Experience
- Own the end-to-end onboarding funnel and set standards for time-to-live, document accuracy, and partner satisfaction.
- Work with Operations and Product to remove friction in getting new partners live on the platform.
Market Intelligence
- Track market trends, and whitespace opportunities.
- Translate market research into acquisition strategy shifts (new verticals, pricing, Cross-Functional Collaboration
KPIs & Impact
- Net new active partners onboarded per month/quarter (by vertical and area)
- GMV contributed by newly acquired partners
- Partner retention, churn rate, and satisfaction
🧙♂️ The Magic You Bring
- 6+ years in business development, sales, or partnerships, including 2+ years in a team leadership role; q-commerce, e-commerce, or similar experience strongly preferred.
- Track record of building/scaling a sales or business development team and hitting aggressive growth targets.
- Strong commercial and negotiation skills, comfortable closing high-value or complex deals.
- Proficiency with CRM tools (Salesforce) and data-driven pipeline management.
- Deep knowledge of the local market and competitive landscape.
- Bachelor's degree in Business, Marketing, or related field.
- Arabic language is a strong plus.
✨ Bonus Points if You Have:
- Strong people leadership: coaching, motivating, and developing a distributed sales team.
- Strategic thinker who can translate market insight into action.
- Excellent stakeholder management across cross-functional and senior audiences.
- Resilient and target-driven, comfortable operating in a fast-paced, high-growth environment.
- Clear, confident communicator, internally and with external partners.
Inside Snoonu’s Universe
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing
To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re On
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”
💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
👨💼 It's All About People: “Be a team player; together we are stronger.”
Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”
Perks & Worklife Magic At Snoonu
🌐 Global Vibes – Collaborate with a worldwide crew.
🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.
🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® Certified
We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for Excellence
Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back Matters
We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together
Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
Stay in the loop—connect with us on LinkedIn!
Skills Required
- 6+ years in business development, sales, or partnerships with 2+ years in a team leadership role
- Track record of building/scaling a sales or business development team and meeting aggressive growth targets
- Strong commercial and negotiation skills; comfortable closing high-value or complex deals
- Proficiency with CRM tools (Salesforce) and data-driven pipeline management
- Deep knowledge of the local market and competitive landscape
- Bachelor's degree in Business, Marketing, or related field
- Experience in q-commerce, e-commerce, or similar
- Arabic language proficiency
- Strong people leadership, coaching, and stakeholder management skills
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The Company
What We Do
Welcome to Snoonu, Qatar's leading tech innovator. Founded by Hamad Al-Hajri in 2019, Snoonu is your go-to app for online shopping, food and grocery delivery, pharmacy needs, and more. At Snoonu, we're not just revolutionizing convenience but pioneering it. Our super-app offers 11 essential services in one place, from quick meals to urgent pharmacy runs, grocery shopping, and even a personal picker (Snoosend). We're here to make your life easier and inspire you with our constant drive for innovation. But we're more than just a company; we're a vibrant community driven by a shared vision to harness technology for societal betterment. Join a team that doesn't just participate in the future of Qatar's economy but shapes it. Here, being extraordinary is our everyday standard. By using our services, you're not just making your life easier; you're contributing to the growth and convenience of our community. With our app, convenience is just a tap away. Experience the ease of having anything delivered to your doorstep. Embark on this exhilarating journey with us and be part of Qatar's next big success story. Visit us: ★ Website: https://snoonu.com ★ Instagram: https://www.instagram.com/snoonu/ ★ Twitter: https://twitter.com/snoonu_qa ★TikTok: https://www.tiktok.com/@snoonu ★ Facebook: https://www.facebook.com/snoonu.qa/
