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The Senior Group Sales Manager exceeds revenue goals in the group market, managing client accounts, conducting sales calls, preparing proposals, and ensuring guest satisfaction through collaboration across departments.

Perform full-set accounting for the hotel, conduct monthly income and audit checks, generate financial and outlet reports, analyze income for promotions/festivals, supervise Income Supervisor, assist month-end closing, and handle ad hoc income-related projects and duties.

Support Talent & Culture leadership to execute recruitment strategy: analyze market, manage and optimize sourcing channels, run end-to-end hiring processes, enhance candidate experience, build talent pipelines, improve labor efficiency, and strengthen employer branding.

Develop, acquire and retain government-related accounts (consulates, embassies, chambers). Conduct sales visits, identify new business opportunities, drive group/meeting (MICE) sales, maintain client relationships, and support the Sales Director to implement market strategies to maximize revenue and exceed hotel targets.

Responsible for designing, delivering and coordinating staff learning programs, conducting training needs analysis, tracking training records, supporting employee development and onboarding, measuring training effectiveness, and partnering with department leaders to improve service standards at Langham Place, Xiamen.

The role involves performing market and financial analysis for hotel projects, evaluating project feasibility, and assisting superiors with project studies and administrative tasks.

Drive group rooms and catering revenue by developing and executing proactive sales strategies, securing leads and conversions, building client relationships, and yielding to market demand. Focus on MICE and group business while maintaining high service standards and luxury guest experiences.

Senior sales leadership role responsible for developing and managing travel-agency partnerships, driving group and corporate revenue, managing key accounts and sales strategies, negotiating contracts, and coordinating with operations and events to maximize room and event bookings.

Drive room and banquet sales to grow market share and meet annual targets. Develop and maintain a strong MICE sales pipeline, prospect systematically, and maximize occupancy and revenue.

Lead and execute hotel sales activities and events per annual sales and marketing plan to meet or exceed revenue targets. Build strong customer and third-party relationships, solve problems, coach and train staff, prepare written communications, and use Microsoft Office for reporting and proposals.