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Leads enterprise HR technology strategy, Workday HCM implementation and optimization, HR data governance, workforce analytics, process transformation, automation, responsible AI, vendor management, and cross-functional program delivery. Builds executive reporting, oversees HR technology architecture and integrations, manages budgets and partners, and leads teams across HR systems, people analytics, data governance, process improvement, and program delivery.

Leads and evolves the HR Business Partner function, aligning workforce and talent strategies with business priorities. Responsibilities include organizational design, workforce planning, leadership development, succession planning, transformation, restructuring, change management, and organizational effectiveness. The role partners with senior leaders, develops HRBPs, uses workforce insights to guide decisions, and champions accountability, engagement, and employee experience.

Maintains accurate financial records, reconciles general ledger accounts, prepares financial statements and reports, supports month-end and year-end close, assists with audits and internal control assessments, analyzes revenues and expenses, monitors budgets, and contributes to accounting projects. May supervise clerical staff while ensuring compliance with accounting standards and organizational goals.

Leads and scales Carenet’s outbound Sales Development organization, owning strategy, pipeline generation, forecasting, HubSpot operations, performance management, recruiting, coaching, and SDR-to-sales conversion. Partners with Marketing, Sales, Revenue Operations, and HR to improve prospecting, reporting, qualification, enablement, and revenue outcomes.

Leads the Client Success organization, owning enterprise retention, account expansion, renewals, customer health, adoption, pricing, and long-term client value. Builds scalable processes, governance, talent strategies, and operating standards while partnering with Sales, Product, Operations, Finance, and executives. Manages strategic client relationships, presents portfolio and revenue performance, drives organizational transformation, and develops high-performing teams across enterprise healthcare portfolios.

Provides comprehensive HR administration support for El Salvador operations, including employee records, onboarding, payroll inputs, attendance and leave management, employee relations, terminations, statutory compliance, occupational safety, facilities coordination, and employee well-being programs. The role manages government platforms, supports investigations and disciplinary processes, maintains confidential documentation, coordinates employee activities, and advises employees and managers on HR policies, labor requirements, and workplace matters.

Administers Philippine government benefits, statutory transactions, labor compliance reports, and agency coordination. Processes SSS, PhilHealth, and Pag-IBIG registrations, claims, loans, and updates; prepares DOLE and other mandatory reports; maintains compliance records and calendars; supports audits; advises employees and HR stakeholders; improves procedures; and serves as the subject matter expert for Philippine statutory compliance.

Coordinates employee lifecycle administration, including onboarding, offboarding, employment verification, documentation, records maintenance, employee inquiries, background checks, and HR service requests. Maintains confidential employee information, tracks cases and administrative activities, supports benefits and compliance processes, and escalates specialized concerns. The role is onsite in Makati on a night shift and requires strong organization, communication, attention to detail, and proficiency with Microsoft Office.

Manages large healthcare client accounts, serving as the primary contact for implementation, ongoing program management, performance reporting, issue resolution, contract negotiations, renewals, and revenue growth. Coordinates internal and external teams, tracks KPIs, develops client solutions, leads meetings and presentations, manages complex projects, supports compliance and quality initiatives, and identifies risks and expansion opportunities.

Leads Carenet’s enterprise HR technology and transformation strategy, including the Workday HCM roadmap, implementation, optimization, integrations, governance, data strategy, analytics, automation, responsible AI, vendors, budgets, and process improvement. Partners with executive and cross-functional stakeholders to improve HR service delivery, compliance, employee experience, and decision support. Builds and manages teams across HR systems, people analytics, data governance, process improvement, and program delivery.