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Leads the hotel's human resources strategy, including employee relations, recruitment, compensation, compliance, learning and development, engagement, succession planning, and associate culture. Advises the General Manager and executive team on human capital matters, oversees employment law compliance and investigations, coordinates training and onboarding, manages HR budgets and records, and partners with management to foster an inclusive, high-performing workplace.

Participates in corporate month-end close, prepares and reviews complex journal entries, performs variance analysis and high-volume balance sheet reconciliations, researches account coding, and ensures GAAP-compliant transactions. Supports financial reporting and special projects while improving accounting processes. The role requires independent judgment, accuracy, advanced Excel skills, and strong communication and organizational abilities.

Supervise hotel accounting operations, including accounts payable, receivable, income audit, reconciliations, billing, credit and collections, tax filings, financial reporting, month-end close, budgeting, and forecasting. The role trains staff, supports audits, ensures compliance with procedures and controls, resolves systems issues, and partners with department leaders to maintain accurate and timely financial processes.

Manages hotel finance and accounting operations, including accounts payable and receivable, payroll, reconciliations, billing, cash management, audits, tax filings, financial statements, month-end close, and internal controls. Supervises and trains accounting staff, coordinates with corporate accounting and department leaders, resolves guest billing issues, reviews labor and contract invoices, and supports the Director of Finance.

Prepares federal and state tax returns and workpapers for corporations, partnerships, trusts, individuals, and nonprofits. Supports fixed asset and depreciation calculations, quarterly tax estimates and payments, ASC 740 calculations, tax authority audits and correspondence, tax research, and special projects. The role requires accounting knowledge, tax preparation experience, strong analytical and documentation skills, advanced Microsoft Office proficiency, and effective communication with internal teams and external advisors.

Oversee hotel accounting operations across a multi-property portfolio, including month-end and year-end close, reconciliations, cash flow reporting, internal controls, GAAP compliance, budgeting, forecasting, and audit readiness. Manage shared services and BPO accounting performance, standardize policies and procedures, support property operations, and lead finance talent development. Serve as the accounting subject matter expert while driving process improvement, automation, and consistent financial performance.

Leads human resources strategy and operations for a resort, including employee relations, recruitment, compensation, compliance, learning and development, culture, engagement, succession planning, and workforce budgeting. Advises the General Manager and executive committee, supports labor-law compliance and investigations, coordinates training and orientation, manages associate programs, and partners with corporate teams on benefits, recruitment, audits, safety, and workforce issues.

Leads enterprise payroll and HRIS operations for approximately 25,000 associates. Oversees Dayforce optimization, automation, reporting, compliance, controls, shared-services expansion, and hospitality-specific payroll processes. Partners with HR, Finance, IT, Operations, property leaders, and vendors while managing payroll and HRIS projects, acquisitions, property openings, change management, and team development.

Processes complex biweekly hotel and union payroll using Dayforce, including wage calculations, deductions, adjustments, reporting, reconciliations, audits, compliance documentation, and payroll issue resolution. Maintains confidential employee records, supports union payroll administration, trains managers on timekeeping systems, and recommends process improvements. The role requires strong payroll law knowledge, advanced Excel skills, analytical ability, and effective communication in a deadline-driven environment.

Manages the resort’s accounts receivable and credit operations, including direct billing approvals, invoicing, collections, account reconciliation, credit policies, aging reports, journal entries, and chargebacks. The role supervises and develops accounts receivable staff, collaborates with sales, catering, conventions, and other departments, resolves billing inquiries, and supports accurate monthly financial close and resort accounting operations.