Corporate Director of Payroll & HRIS

Posted Yesterday
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Dallas, TX, USA
In-Office
Expert/Leader
Hospitality
The Role
Leads enterprise payroll and HRIS operations for approximately 25,000 associates. Oversees Dayforce optimization, automation, reporting, compliance, controls, shared-services expansion, and hospitality-specific payroll processes. Partners with HR, Finance, IT, Operations, property leaders, and vendors while managing payroll and HRIS projects, acquisitions, property openings, change management, and team development.
Summary Generated by Built In

Omni Corporate Offices

Omni Hotels and Resorts creates genuine, authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service.  Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Overview:

The Director, Payroll & HRIS provides strategic and operational leadership for Payroll and Human Resources Information Systems supporting approximately 25,000 associates across Omni Hotels & Resorts. This role leads to payroll operations, HR technology, reporting, compliance, and continuous improvement while maximizing the organization's investment in Dayforce through innovation, automation, and operational excellence.

Working closely with Human Resources, Finance, IT, Operations, and property leadership, the Director strengthens Shared Services by expanding centralized support, improving business processes, and delivering scalable technology solutions that enhance the associate and manager experience.

Key Responsibilities:

  • Lead enterprise payroll operations supporting approximately 25,000 associates while ensuring accuracy, compliance, and exceptional customer service.
  • Oversee the administration, optimization, and continuous improvement of the Dayforce platform, including Payroll, Workforce Management, Reporting, and Analytics.
  • Continue maximizing the organization's investment in Dayforce through automation, workflow optimization, system enhancements, reporting, and process standardization.
  • Champion automation initiatives simplify business processes, eliminate manual work, and improve operational efficiency across Payroll Shared Services.
  • Continue enhancing the Shared Services payroll model by identifying opportunities to centralize processes, expand automation, and reduce administrative work at the property level.
  • Develop automated solutions for hospitality-specific payroll processes, including gratuities, service charges, tip allocations, IRS Section 8027 reporting, payroll audits, reconciliations, and compliance.
  • Lead enterprise reporting and analytics that provide meaningful business insights and support executive decision-making.
  • Lead and develop a high-performing Payroll and HRIS team while fostering a culture of accountability, innovation, collaboration, and continuous improvement.
  • Lead Payroll and HRIS projects, system enhancements, acquisitions, and new property openings while ensuring successful implementation and change management.
  • Establish strong governance, internal controls, policies, and procedures to ensure compliance and operational excellence.
  • Build collaborative partnerships with Human Resources, Finance, IT, Operations, and external vendors to continuously improve Payroll and HR technology services.

Qualifications:

  • Bachelor’s degree in business, Human Resources, Information Systems, Finance, or a related field, or an equivalent combination of education and progressive leadership experience.
  • 10+ years of progressive leadership experience in Payroll, HRIS, Shared Services, or Human Capital Management.
  • Experience supporting large, multi-location organizations with 20,000+ associates.
  • Strong expertise with Dayforce HCM, including Payroll, Workforce Management, Reporting, and Analytics.
  • Proven success leading payroll operations, automation, HR technology optimization, process improvement, and organizational change.
  • Experience supporting hospitality or other complex, high-volume workforce environments preferred.
  • Strong leadership, communication, analytical, and project management skills.

Success Measures:

  • Deliver best-in-class payroll accuracy and compliance.
  • Expand the Shared Services payroll model through automation, centralization, and continuous improvement.
  • Maximize the organization's investment in Dayforce while improving efficiency, reporting, and the associate experience.
  • Develop a high-performing Payroll and HRIS organization that delivers exceptional service to the business.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Skills Required

  • Bachelor's degree in business, Human Resources, Information Systems, Finance, or a related field, or equivalent education and progressive leadership experience.
  • 10+ years of progressive leadership experience in Payroll, HRIS, Shared Services, or Human Capital Management.
  • Experience supporting large, multi-location organizations with 20,000+ associates.
  • Strong expertise with Dayforce HCM, including Payroll, Workforce Management, Reporting, and Analytics.
  • Proven success leading payroll operations, automation, HR technology optimization, process improvement, and organizational change.
  • Experience supporting hospitality or other complex, high-volume workforce environments.
  • Strong leadership, communication, analytical, and project management skills.

Omni Hotels & Resorts Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Omni Hotels & Resorts and has not been reviewed or approved by Omni Hotels & Resorts.

  • Healthcare Strength — Health coverage is presented as comprehensive, including medical, dental, vision, telemedicine, employee assistance, and disability options. Feedback suggests these offerings exceed a basic hospitality package when combined with other core benefits.
  • Retirement Support — Retirement benefits include a 401(k) with employer match, complemented by savings options such as HSAs and FSAs. Feedback suggests these elements add meaningful long-term value alongside base pay.
  • Wellbeing & Lifestyle Benefits — Travel and lifestyle discounts—covering hotel rooms, dining, spas, retail, transportation, and theme parks—are highlighted as strong perks. Tuition assistance, education discounts, leadership development, and hardship support further enhance the overall benefits experience.

Omni Hotels & Resorts Insights

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The Company
HQ: Dallas, TX
8,190 Employees

What We Do

Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One"​ associate empowerment program.

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