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Monitors critical network systems, answers customer technical support calls, creates and triages tickets, assesses impact and urgency, escalates issues, owns tickets through resolution, and communicates outage updates. The role operates in a 24/7 network operations environment and supports connectivity, hardware, software, and system issues.

Manage the full network change lifecycle across a 24x7 NOC, from intake and risk assessment through scheduling, execution, validation, and closure. Coordinate Engineering, Field Operations, Performance, and customer-facing teams; provide live event oversight; manage escalations; track SLAs, KPIs, rollbacks, and incidents; produce dashboards and reports; and drive continuous improvement in change governance and operational risk management.

Leads commercial real estate wireless solutions growth across Texas, identifying investment opportunities, developing property-owner and partner relationships, negotiating venue agreements, securing wireless rights, expanding infrastructure portfolios, and managing a three-year territory growth plan. The role focuses on enterprise connectivity solutions including cellular, Wi-Fi, private networks, fiber, small cells, and converged networks, while supporting pipeline health, deal closures, and industry representation.

Leads wireless connectivity sales and growth across commercial real estate portfolios, including enterprise facilities, mixed-use developments, venues, healthcare facilities, campuses, and data centers. Builds relationships with property owners, developers, consultants, vendors, and partners; negotiates venue agreements and financial structures; secures wireless network rights; expands infrastructure portfolios; represents the company at industry conferences; and develops a strategic three-year territory growth plan.

Lead strategic relationships with UK mobile network operators, driving revenue growth, new business, account development, contract negotiations, and executive partnerships. Manage sales pipelines and forecasting in Salesforce, lead customer engagements, and coordinate with engineering, finance, legal, operations, marketing, and delivery teams. Success is measured by revenue and TCV attainment, pipeline growth, contract wins, customer satisfaction, and commercial governance.

Designs, deploys, and optimizes indoor cellular RF and distributed antenna system solutions for major transport hubs. Responsibilities include RF surveys, modeling, link budgets, traffic analysis, low-level designs, equipment coordination, reporting, client presentations, and project delivery support. The role requires collaboration with multidisciplinary teams, MNOs, stakeholders, architects, and BIM specialists while ensuring scalable, cost-controlled designs and compliance with health and safety procedures.

Lead supplier and commercial management across UK&I delivery for telecoms and digital infrastructure. Develop supplier strategy, tendering, SOWs, schedules of rates, contract sum templates, benchmarking, variation and final account processes, supplier onboarding, performance management, commercial dispute resolution, governance, and capability building to ensure aligned, repeatable delivery outcomes.

Owns strategic relationships and commercial performance for three MNO accounts across CMS and ESN programmes. Drives revenue growth, retention, contractual governance, stakeholder engagement, pipeline development, escalation management, and alignment between customer expectations and delivery teams.

The Sr. Director of Financial Planning & Analysis will oversee strategic financial initiatives, manage budgeting processes, prepare financial materials, and enhance team performance in a telecommunications environment.

Lead and mature a global 24x7 security operations function: set operating model, govern SIEM/XDR and telemetry, drive detection engineering and SOAR automation, lead incident response and threat hunting, manage MSSPs, and measure/improve operational controls and KPIs.