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Leads governance, optimisation, and performance of Bunnings’ last-mile delivery platform across Australia and New Zealand. Responsibilities include configuring carrier networks, routing rules, service offerings, and rates; improving delivery accuracy, utilisation, cost, productivity, and customer experience; onboarding delivery partners; partnering with technology teams and vendors; and ensuring governance, compliance, risk management, and delivery safety.

Manage an established portfolio of trades, builders, and organisational customers across Gisborne. Develop and execute sales strategies, grow market share, identify and reactivate business opportunities, manage budgets and KPIs, build stakeholder relationships, and deliver tailored product and service solutions. The role includes cold calling, client visits, competitor response, and collaboration with Bunnings teams to provide strong price, range, and service outcomes.

Lead reward programs across Australia and New Zealand, including remuneration, benefits, recognition, governance, compliance, pay equity, and reporting. Provide specialist advice, build reward capability, enhance benefits programs, analyze reward data, and partner with People & Culture, Finance, Payroll, and business stakeholders. Use HR systems, AI, and reporting to drive continuous improvement and support attraction, retention, and engagement.

Coordinate and optimise production schedules across multiple Frame & Truss manufacturing sites. Balance capacity, labour and customer demand; identify bottlenecks; align site, production, customer and transport stakeholders; support delivery planning; use operational data and ERP or MRP systems for decisions and continuous improvement; and promote safe work practices.

Build and manage strategic customer relationships in the Frame and Truss industry. Identify customer needs, develop optimized and commercially viable solutions, support onboarding, interpret construction plans, provide technical expertise, and collaborate with sales, manufacturing, and operational teams. The role also contributes market intelligence, value engineering, customer retention, business growth, and customer-focused improvements.

Supports daily administration for a Frame & Truss manufacturing site, including production documentation, payroll, invoicing, purchase orders, stock control, reporting, data entry, reconciliations, customer enquiries, safety reporting, meetings, and office coordination. The role works across Production, Customer Experience, Technical, Sales, and Finance teams while helping improve processes and operational efficiency.

Leads Bunnings’ enterprise-wide wellbeing and psychosocial safety strategy across Australia and New Zealand. Develops prevention-focused wellbeing programs, training, tools and resources; partners with People, Safety, Operations, Supply Chain and support teams; manages external providers; monitors legislative compliance; and uses data and emerging trends to improve outcomes. The role builds leadership capability and promotes safe, healthy and inclusive workplaces for more than 55,000 team members.

Manage a portfolio of commercial customers, particularly builders, by developing long-term relationships, identifying growth opportunities, executing sales strategies, and delivering tailored solutions. The role involves growing regional market share, monitoring competitors, managing budgets and performance targets, collaborating across Bunnings, and maintaining a strong focus on customer experience, safety, teamwork, and commercial outcomes.

Administer freight management and case management systems, transport integrations, and master data. Maintain data standards, access controls, supplier and carrier onboarding, system enhancements, troubleshooting, training, and business continuity plans. Partner with technology providers, suppliers, carriers, and supply chain teams to improve transport operations, identify optimization opportunities, and measure initiative ROI.

The Operations Manager oversees daily operations, sales, and stock management at Bunnings, leading a team of 180+, driving sales, and ensuring customer satisfaction while maintaining safety standards.