Transport Administration Manager

Posted 11 Hours Ago
Be an Early Applicant
Hiring Remotely in VIC, AUS
Remote
Entry level
Consumer Web • Retail
The Role
Leads governance, optimisation, and performance of Bunnings’ last-mile delivery platform across Australia and New Zealand. Responsibilities include configuring carrier networks, routing rules, service offerings, and rates; improving delivery accuracy, utilisation, cost, productivity, and customer experience; onboarding delivery partners; partnering with technology teams and vendors; and ensuring governance, compliance, risk management, and delivery safety.
Summary Generated by Built In

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

  • Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

  • Free standard OnePass membership

  • Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

  • 12 weeks paid parental leave, regardless of gender

  • Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

  • We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role

Are you passionate about using technology, data and operational expertise to transform how customers experience delivery? This is an exciting opportunity to lead the business ownership and optimisation of our Last Mile Delivery platform, helping shape the future of customer fulfilment across Australia and New Zealand.

As our Transport Administration Manager, you'll play a key role in driving the performance, governance and ongoing evolution of our last mile delivery platform. Working across Supply Chain, Technology, Operations and external delivery partners, you'll help create smarter, safer and more efficient delivery experiences for customers while supporting the growth of our last mile network.

At Bunnings, there are a million ways to make an impact, and this role offers the chance to influence how we use technology, carrier networks and operational excellence to deliver better outcomes at scale.

What's involved

  • Lead the governance, optimisation and ongoing performance of our Last Mile Delivery platform.
  • Drive improvements in delivery promise accuracy, route optimisation, carrier utilisation and customer experience.
  • Guide the configuration of carrier networks, service offerings, routing rules and rate structures that support consistent national operations.
  • Partner with Technology teams, carriers and platform providers to enhance integrations, platform capability and operational performance.
  • Support the successful onboarding of new delivery partners and help establish scalable operating standards across Australia and New Zealand.
  • Use data, reporting and performance insights to identify opportunities to reduce cost-to-serve, improve productivity and create better customer outcomes.
  • Champion strong governance, risk management and compliance practices, including Chain of Responsibility obligations and delivery safety controls.

About You

You'll thrive in this role if you enjoy connecting people, technology and operations to solve complex challenges. You're naturally curious, commercially minded and comfortable working across large, interconnected networks where collaboration is key.

You'll be joining a team that values practical problem-solving, continuous learning and shared success. We work closely with a broad range of stakeholders and delivery partners, so your ability to build trusted relationships, navigate change and bring people together will be just as important as your technical expertise.

What you'll need

  • Experience leading transport, logistics, supply chain or delivery technology operations within a complex environment.
  • Strong understanding of last mile delivery, carrier management and customer fulfilment networks.
  • Experience working with transport management systems, SaaS platforms, delivery orchestration tools or route optimisation technologies.
  • Demonstrated ability to lead teams and influence stakeholders across multiple business functions.
  • Strong analytical and commercial capability, with experience using data to improve performance and drive outcomes.
  • Experience managing external vendors, carriers or technology partners.
  • Knowledge of operational governance, compliance, risk management and change delivery.
  • Tertiary qualifications in Supply Chain, Logistics, Business, Technology or equivalent experience.

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

  

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

Skills Required

  • Experience leading transport, logistics, supply chain, or delivery technology operations in a complex environment
  • Strong understanding of last-mile delivery, carrier management, and customer fulfilment networks
  • Experience with transport management systems, SaaS platforms, delivery orchestration tools, or route optimisation technologies
  • Ability to lead teams and influence stakeholders across multiple business functions
  • Strong analytical and commercial capability, including using data to improve performance and outcomes
  • Experience managing external vendors, carriers, or technology partners
  • Knowledge of operational governance, compliance, risk management, and change delivery
  • Tertiary qualification in Supply Chain, Logistics, Business, Technology, or equivalent experience
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The Company
HQ: Burnley
15,199 Employees
Year Founded: 1886

What We Do

We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards

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