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Leads enterprise Salesforce data migration initiatives, including strategy, extraction, transformation, cleansing, relationship mapping, API-based loading, and validation. Migrates structured and unstructured data across Salesforce clouds and Data Cloud while supporting Agentforce and RAG readiness. Uses ETL tools, SQL, SOQL, scripting, and automation to process high-volume datasets, preserve data integrity, enforce governance, and meet Salesforce Trust Layer requirements.

Designs and executes enterprise Salesforce and Data Cloud migrations, including ETL, schema and relationship mapping, unstructured data ingestion, high-volume API automation, validation, deduplication, and governance. Prepares clean, standardized, vectorized data for Agentforce and RAG workflows. Works with legacy databases, Salesforce integration tools, SQL, SOQL, and scripting languages to support complex consolidations and AI-ready data architectures.

Develops territory and account strategies to win enterprise customers, manages complex consultative sales cycles, builds executive relationships, leads proposals and negotiations, maintains Salesforce pipeline forecasts, and achieves sales targets. The role sells AI-led digital transformation and enterprise technology services while collaborating with consulting, delivery, marketing, alliances, and executive leadership teams.

Design, develop, and support enterprise telephony solutions integrating Amazon Connect with Salesforce Voice and Service Cloud. Build IVR applications, contact flows, intelligent routing, AWS Lambda functions, serverless integrations, and Salesforce voice workflows. Develop REST and SOAP integrations, monitoring, authentication, data synchronization, and automation. Participate in architecture reviews, troubleshoot production issues, document solutions, collaborate with stakeholders, and mentor junior developers.

Configure and optimize Workday Core HCM, Core Compensation, and Advanced Compensation for client implementations and AMS engagements. Lead requirements workshops, functional design, reporting, security, EIB development, testing, defect resolution, deployment, release management, and post-go-live support. Provide tier-3 advisory support and continuous system optimization while engaging stakeholders and translating HR requirements into scalable Workday solutions.

Designs enterprise AI-first, predictive, and autonomous managed-services solutions across business and IT operations. Identifies automation opportunities, architects AI agents, multi-agent workflows, RAG, and self-healing systems across enterprise platforms and AWS. Establishes governance, security controls, observability, compliance, and human oversight. Leads stakeholder workshops, proofs of concept, and innovation initiatives while defining performance, ROI, efficiency, and cost metrics.

Design, develop, and deploy scalable Salesforce solutions across multiple clouds using Apex, LWC, Flow, integrations, and automated testing. Build Agentforce agents, Einstein prompt and copilot capabilities, and MCP integrations with external AI models and enterprise systems. Implement secure CI/CD pipelines with Copado or Gearset, maintain compliance, and translate healthcare or Hi-Tech workflows into AI-enabled solutions. Collaborate with architects, business analysts, and stakeholders on technical designs, testing, documentation, and continuous agent optimization.

Develop and deploy scalable Salesforce solutions using Apex, LWC, Flow, integrations, and multi-cloud capabilities. Build Agentforce agents, Einstein prompt experiences, and MCP integrations with external AI models and enterprise systems. Implement CI/CD through Copado or Gearset, maintain test coverage and platform security, and translate functional requirements into technical designs. Apply healthcare or Hi-Tech domain knowledge to create AI-enabled workflows and collaborate with architects, business analysts, and stakeholders.

Lead enterprise Salesforce architecture across multi-cloud, AI, Agentforce, MCP, Data Cloud, MuleSoft, Health Cloud, and Revenue Cloud ecosystems. Govern platform strategy, security, scalability, AI development standards, observability, and technical debt. Lead pre-sales engagements, executive presentations, RFPs, and solution design for healthcare and high-tech clients. Mentor technical teams and define compliant integrations with EHR, ERP, data, and AI platforms.

Owns architecture and solution design for enterprise Salesforce Experience Cloud customer and partner portals. Leads discovery workshops, licensing and security strategy, integrations, customization, risk management, delivery governance, and technical quality. Mentors developers, presents architecture to executive clients, advises on Salesforce releases, and supports pre-sales. Requires deep Experience Cloud expertise across LWC, Aura, Apex, integrations, data security, and large external-user implementations, plus mandatory Salesforce architecture certifications.