Top Tech Jobs & Startup Jobs

Processes and verifies daily client invoices, proof of delivery, credits, disputes, and billing documentation. Maintains reports, reviews unbilled orders, follows up on missing information and vendor invoices, and supports month-end close activities. Coordinates with sales, service delivery, dispatch, customer service, and project teams to resolve invoicing issues accurately and on time. Responds to customer and internal inquiries, escalates problems, and works mandatory night shifts from the office five days per week.

Lead quality assurance for data center infrastructure projects across builds, expansions, fit-outs, remediation, upgrades, and managed services. Own the QMS, QA standards, inspection plans, audits, corrective actions, commissioning readiness, testing certification reviews, documentation, handover, vendor quality, KPI reporting, continuous improvement, and training. Support enterprise and financial services customers across APAC.

Monitor and maintain Cisco unified communications environments, including VoIP, voice, video, and messaging systems. Provide Level 2 remote support, troubleshoot and resolve incidents, manage ITSM tickets, and coordinate escalations with Cisco TAC and vendors. Perform change and release management, document configurations and processes, and support 24/7 scheduled monitoring. The role requires knowledge of Cisco Collaboration products, telecommunications equipment, communication protocols, networking fundamentals, and monitoring tools.

Build and integrate enterprise AI solutions using pre-trained LLMs, RAG architectures, traditional machine learning, AI agents, and deterministic logic. Develop backend APIs, React interfaces, data pipelines, and integrations with ServiceNow, SAP, Salesforce, and Azure. Support testing, deployment, monitoring, documentation, and workflow orchestration using LangChain and n8n while collaborating with AI, data, and platform teams.

Develops short- and long-term workforce forecasts across multiple accounts, translating workload, ticket volumes, work orders, sales pipeline, and growth projections into staffing plans. Coordinates resource allocation, monitors capacity against demand, supports project staffing and ramp-up, and identifies coverage risks. Partners with operations, sales, account teams, and project managers to maintain SLA performance and optimize staffing levels.

Manage Windows endpoints through Intune, Autopilot, and ManageEngine Desktop Central, including imaging, software deployment, patching, updates, compliance, and security policies. Troubleshoot hardware, software, networking, VPN, wireless, and video conferencing issues. Support Microsoft 365, Active Directory, Entra ID, virtual desktops, and user access. Monitor and escalate network incidents, document procedures, train users, and manage ServiceNow tickets while collaborating with security, infrastructure, and service desk teams.

Coordinates resource scheduling and acquisition for client implementation projects. Maintains resource records, talent databases, availability information, and project backlogs. Balances resource supply and demand based on skills, experience, geography, development goals, timelines, and financial considerations. Supports PMO processes, improves resource utilization, streamlines workflows, and collaborates with managers and project managers to meet delivery standards.

Leads the full lifecycle of large data center construction projects, including field operations, scheduling, budgeting, contracting, safety, quality control, change management, vendor performance, and stakeholder communication. Owns structured cabling and physical-layer QA/QC, EHS compliance, risk mitigation, service delivery, reporting, and process improvement. Coordinates cross-functional teams, clients, subcontractors, and senior leaders while driving project execution, operational excellence, and continuous improvement.

Manage procurement strategy, supplier negotiations, purchase orders, order lifecycle, inventory control, invoicing, and vendor performance. Use SAP for procurement, inventory tracking, reporting, and forecasting. Coordinate with logistics, project management, engineering, sales, OEMs, channel partners, and distributors to meet delivery, budget, and project requirements. Resolve vendor and order issues, support bids and presales, maintain accurate records, and implement process improvements.

Design and lead multi-site technology rollout solutions, including network refreshes, infrastructure upgrades, structured cabling, Smart Hands support, Wi-Fi surveys, and wireless access point replacements. Support sales through RFP responses, proposals, pricing, presentations, negotiations, and value propositions. Collaborate with clients, sales teams, technical SMEs, partners, and global stakeholders to develop scalable deployment strategies, support models, resource plans, and implementation approaches for enterprise networking and managed services.