Position Summary
Lead quality assurance across the full lifecycle of data center infrastructure projects, including new builds, expansions, fit-outs, remediation, upgrades, and managed services. Govern quality for rack & stack, copper/fiber cabling, testing, commissioning, documentation, and handover while driving continuous improvement.
Own and maintain the Quality Management System (QMS), QA policies, SOPs, work instructions, inspection plans and acceptance criteria.
Govern quality across greenfield builds, brownfield expansions, technology refreshes, remediation and corrective works.
Establish QA standards for rack installation, rack & stack, structured copper and fiber cabling, containment, grounding, labeling, testing and documentation.
Review build methodologies, construction quality, installation practices and commissioning readiness.
Lead quality inspections throughout design validation, installation, testing, commissioning and customer handover.
Review Fluke, OTDR, insertion loss and certification reports before customer acceptance.
Conduct internal, supplier and customer audits; manage NCR/CAR/PAR, RCA and CAPA.
Ensure as-built documentation, rack elevations, cable schedules and asset records are complete and accurate.
Drive KPI reporting, continuous improvement and lessons learned.
Develop QA training and competency programs for engineers, supervisors and subcontractors.
Manage vendor quality and support enterprise and banking customers across APAC.
8–12 years' experience in mission-critical data center infrastructure.
Hands-on experience delivering new data center builds, office build-outs, migration projects, remediation programs and operational support.
Strong knowledge of rack & stack, structured cabling, fiber optics, testing and commissioning.
5+ years leading QA/QC or quality governance teams.
Experience supporting enterprise, hyperscale and financial services environme
Skills Required
- 8–12 years of experience in mission-critical data center infrastructure
- Hands-on experience delivering new data center builds, office build-outs, migration projects, remediation programs, and operational support
- Strong knowledge of rack and stack, structured cabling, fiber optics, testing, and commissioning
- At least 5 years leading QA/QC or quality governance teams
Black Box Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Box and has not been reviewed or approved by Black Box.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical and prescription drug coverage plus dental and vision plan options. Life and disability protections are also included, along with EAP and emergency travel assistance.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid time off, company holidays, floating holidays, and multiple leave types such as jury duty and bereavement leave. Paid time off and benefits are also characterized as “good” in at least one recent account.
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Retirement Support — Retirement and tax-advantaged savings options include a 401(k), FSAs, and an HSA with company contributions. A company match is also cited in one instance, suggesting some employer support for retirement saving.
Black Box Insights
What We Do
Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally. Black Box has strong service offerings in network integration, digital connectivity infrastructure, data center build-out, modern workplace, and cybersecurity for businesses across various industries including financial services, technology, healthcare, retail, public services like airports; manufacturing, and other sectors.
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