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The Assistant Customer Service Manager will oversee daily operations to ensure efficient client service, manage order accuracy and agent performance, resolve escalated issues, and drive improvement initiatives. Responsibilities include monitoring team overtime, optimizing call center costs, conducting performance evaluations, mentoring the CS team, and ensuring proper documentation and compliance.

The Automation Test Engineer will design, develop, and maintain API automation testing frameworks and scripts, conduct functional, performance, and security testing, analyze test results, and collaborate with development teams to enhance software quality. They will continuously optimize testing processes and participate in code reviews.

The Assistant Accountant is responsible for preparing payments, maintaining payment records, assisting in general accounting duties like data entry and bank reconciliation, and supporting audit-related matters. Additional tasks include month-end closing and various other accounting duties as required.