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Provide high-quality car rental service at Gatwick Airport, assist customers, sell additional products and services, achieve sales targets, handle enquiries, complete rental and vehicle documentation, report damage, and maintain responsibility for cash, vehicles, premises, and customer safety. The role requires strong communication, organization, attention to detail, teamwork, and the ability to influence customers and respond positively to objections.

Process credit card transactions, refunds, chargebacks, penalties, and payment allocations within Accounts Receivable. Respond to credit card and departmental queries, investigate discrepancies, maintain compliance with internal controls and regulations, and support collections, process standardization, and continuous improvement. The role requires attention to detail, communication skills, account analysis, problem-solving, Excel proficiency, and familiarity with accounting and financial applications.

Coordinates vehicle title, registration, and renewal processing across multiple states for a nationwide rental fleet. Resolves discrepancies and contested transactions independently, applies state-specific DMV requirements, coordinates with corporate DMV contacts, prioritizes high-volume transactions, and escalates only significant risks or exceptions to Fleet Operations leadership. Dealership or fleet titling experience is preferred, with strong judgment, accuracy, and coordination skills required.

Leads the Iberian legal function for Spain and Portugal, advising senior management on legal strategy, contracts, concessions, compliance, GDPR, consumer law, litigation, governance, and regulatory matters. Oversees external counsel, legal spend, corporate housekeeping, public procurement, ethics, and dispute resolution. Manages one Legal Specialist, coordinates with the Group General Counsel, implements group policies, and supports cross-border legal initiatives.

Handle inbound/outbound B2B sales to small and SME customers: qualify leads, provide mobility solutions, manage CRM, negotiate basic deals, collaborate with local stations, and meet sales targets while supporting customer acquisition and retention.

Europcar is seeking a Sales & Customer Service Officer to assist customers with vehicle rentals, process agreements, upsell products, and maintain vehicle quality. This part-time role requires strong customer service skills and sales motivation.

Manages the sale of company-owned vehicles across dealer, wholesale, auction, and digital channels. Responsibilities include acquiring and maintaining dealer relationships, analyzing market trends and residual values, negotiating with auction houses, planning vehicle de-fleet pipelines, optimizing turnaround times, managing listings and inventory data, processing sales documentation, and supporting debtor collection. The role focuses on maximizing vehicle sales speed, clearance rates, and residual values across Australia and New Zealand.

Handles vehicle rental reservations and agreements, welcomes customers, provides service, and maximizes sales through coverage products, upgrades, prepaid fuel, and additional services. Uses consultative selling techniques, addresses objections, follows rental policies, processes transactions accurately, and supports branch operations in a fast-paced environment.

Lead Customer Satisfaction efforts across the customer journey using NPS/CSAT, data analysis, and cross-functional change management. Monitor KPIs, produce executive reports, support local NPS champions, drive root-cause analysis and improvement projects, and contribute to Group Quality policy and employee engagement programs.

The Junior Account Manager is responsible for managing customer relationships, identifying new business opportunities, managing sales activities, and preparing proposals. They will work with Salesforce and ensure performance meets company standards.