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Manage customized onboarding plans for new customers using Sustainability Cloud platforms. Configure accounts, integrate data, provide training and demos, resolve software and infrastructure issues, monitor adoption, analyze onboarding metrics, and report customer health. Collaborate with internal teams to improve customer experiences based on feedback. Sustainability, ESG, GHG Protocol, cloud platforms, and CRM knowledge are beneficial.

Drive customer onboarding, platform adoption, training, satisfaction, and retention. Serve as the primary client and seller contact, resolve issues, identify upsell opportunities, analyze customer data, and collaborate with Sales, Marketing, Product, and Support. Provide strategic guidance, customer advocacy, and feedback to improve platform value and growth, with a focus on sustainability and environmental metrics.

Drives revenue through channel partners by providing technical product expertise, partner training, sales presentations, customer development, and joint go-to-market execution. Builds relationships with system integrators, consulting firms, OEMs, VARs, and technology providers. Supports channel enablement materials, industry events, CRM data management, sales opportunities, and partner agreements while meeting revenue targets.

Own customer onboarding, platform adoption, training, support, and satisfaction for LogicLadder clients and sellers. Serve as a trusted advisor, resolve issues, gather customer feedback, identify upsell and cross-sell opportunities, and analyze customer data to improve outcomes. Collaborate with Sales, Marketing, Product, and Support teams while driving onboarding, growth, advocacy, and customer reference targets.