Top Tech Jobs & Startup Jobs

Respond to and resolve member, intermediary, broker, and SME customer enquiries across email, phone, and face-to-face channels. Process policy cancellations, amendments, and SME contracts while maintaining accurate records and complying with business rules and regulations. Handle complaints, coordinate resolutions, communicate exceptions to account managers, and support process improvements. The role requires sound judgment, strong communication, cultural awareness, target orientation, and the ability to work independently under pressure.

Leads the implementation, execution, and go-to-market delivery of new or amended propositions. Coordinates cross-functional teams, translates strategy into operational plans, tracks post-launch performance, conducts reviews, monitors KPIs, ensures regulatory compliance, and drives continuous improvement. The role partners with Commercial Proposition, Marketing, Digital, Operations, and other stakeholders to embed propositions successfully across Bupa Global.

Provides technical application support for Bupa Global IT systems, resolving incidents, events, requests, and recurring issues while meeting SLAs. Develops and reviews secure, performant code, supports solution design, mentors colleagues, and acts as a technical authority. Partners with projects, vendors, and outsourced providers to onboard systems into production, implement changes, improve monitoring and reliability, and recommend strategic improvements.

Lead Group reporting, planning and forecasting of GHG emissions (scope 1,2,3), drive scope 3 finance transformation, maintain controls and data integrity, partner with Sustainability and Market Units, support external assurance and governance committees, and implement sustainability reporting standards.

Manage and continuously improve the organisation’s ISO 27001 ISMS, coordinate external audits, oversee security compliance and assurance reviews, monitor risk remediation and control effectiveness, and produce governance reporting. The role supports regulatory readiness involving FCA, PRA and ICO requirements, advises stakeholders on information security risks, and promotes effective security governance across technology programmes and strategic initiatives.

Senior security partner for Internal Technology Platforms. Lead information security, technology risk and resilience, embed security-by-design, advise on AI and cloud adoption, manage risk governance, supplier assessments, incident response collaboration, and drive operational resilience.

Manages Bupa’s third-party risk framework, controls, supplier assurance, governance, compliance, and reporting. The role assesses supplier risks, supports audits and controls testing, advises procurement and business stakeholders, contributes to incident management and regulatory reporting, and prepares governance committee materials. It requires strong knowledge of supplier risk, procurement processes, regulated-environment requirements, and stakeholder influence.

Lead optimization of Bupa’s digital customer journeys using customer insight, analytics, research, A/B testing, and UX best practices. Manage optimization backlogs, identify conversion opportunities, create delivery briefs, monitor performance, and communicate recommendations. Collaborate with UX, Content, Analytics, Development, and business stakeholders while ensuring journeys meet regulatory and compliance requirements.

The Administrative Assistant will manage administrative tasks, provide customer service, process payments, and maintain records, ensuring smooth operations at the center.

Lead the design and operation of IAM technologies, integrating with cloud platforms, supporting audits, and developing a high-performing engineering team.