Top Tech Jobs & Startup Jobs

Launch and scale specialty and role-based customer communities, advocacy programs, events, and content to drive engagement, product adoption, retention, referrals, and revenue. Partner with Success, Product, Marketing, Partnerships, and Sales, measure program impact, and use insights to optimize engagement and expansion.

Lead technical sales and implementations for Nitra's AI platform: drive technical discovery, design, demos, POCs, integrations, and go-live. Ensure customer adoption, collect feedback to influence product roadmap, build scalable implementation playbooks, and troubleshoot complex issues alongside Engineering.

Lead strategy and execution for Nitra Growth, a 0->1 AI product to increase patient conversion, reduce no-shows, and boost retention. Conduct customer research, define MVPs, prioritize features, partner with engineering and design to ship quickly, measure impact using retention and conversion metrics, and collaborate with Sales and Customer Success for go-to-market.

Manage day-to-day marketplace operations for NitraMart across orders, vendors, products, fulfillment, and customer issues. Monitor KPIs, analyze trends, build reporting, improve workflows, launch vendors/products, and partner cross-functionally to automate and scale marketplace processes to support thousands of healthcare practices.

Manage day-to-day operations for NitraMart marketplace across orders, vendors, products, fulfillment, and customer issues. Monitor KPIs, analyze trends, build reporting, improve workflows and documentation, identify automation opportunities, and support vendor/product launches while partnering cross-functionally to improve customer experience and scale marketplace processes.

Lead product vision, strategy, and roadmap for an AI-native healthcare fintech platform. Build and manage a product team, drive customer discovery with clinics, define metrics (activation, retention, NRR), partner with engineering and design across time zones, translate AI into clinical features, and align product with business and fundraising priorities.

Lead product vision and roadmap for an AI-native health fintech platform. Build and manage a product org, drive discovery with clinics, translate AI into clinical features, align with execs, and own metrics (activation, retention, NRR). Partner with distributed engineering/design and cross-functional teams to ship and scale new products across finance, procurement, patient management, HR, and marketplace.

Manage and grow a portfolio of healthcare provider accounts, focusing on customer retention, revenue growth, cross-selling, and upselling of medical products.

Manage and grow a portfolio of healthcare provider accounts while driving revenue through cross-selling and upselling medical supplies. Develop relationships, recover underperforming accounts, and collaborate with teams to improve outcomes.

As a Customer Success Manager, you will manage relationships with SMB private practices to ensure product adoption and satisfaction, translating fintech concepts for non-tech-savvy users.