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The Global Designated Support Engineer acts as the primary technical contact for enterprise customers, managing high-impact cases and collaborating with internal teams to ensure successful issue resolution and customer satisfaction. Responsibilities include leading escalations, providing technical expertise, and maintaining strong customer relationships.

The Senior Automation Engineer at NICE will focus on developing automation solutions, ensuring the efficiency of business processes, and leveraging AI and cloud technologies to enhance service delivery. This role involves collaborating with cross-functional teams to tackle complex challenges and innovate software capabilities.

The Senior Technical Support Engineer at NICE provides technical support for Service and Sales Performance Management software, ensuring effective use and administration. Responsibilities include interfacing with teams globally, resolving product issues, implementing installations, contributing to the knowledge base, and providing training materials.

The Account Executive is responsible for developing and maintaining relationships with NICE customers, seeking new sales opportunities, and increasing market share. Key responsibilities include achieving sales quotas, negotiating agreements, and providing solutions based on customer needs. Ideal candidates possess strong sales skills and experience in selling software and AI solutions to enterprise clients.

The Senior Sales Operations Analyst will support the Global Sales Operation Team by overseeing analysis and administration for assigned Sales & Business Operations units. Responsibilities include validating bookings, supporting reporting tools, automating processes, and providing top-notch customer service to stakeholders. The role requires strong communication skills and a proactive approach to process improvements.

The Account Executive is responsible for developing and maintaining customer relationships, identifying new sales opportunities, negotiating enterprise agreements, and achieving annual sales quotas. Key tasks include coordinating sales activities, building strategic relationships, and analyzing customer needs.

The Senior Data Science Researcher at NICE will conduct research to develop advanced NLP and data science models, focus on deep learning and large language models, and collaborate with stakeholders to ensure alignment with business objectives while communicating findings effectively.