Top Tech Jobs & Startup Jobs

Develop and scale strategic relationships with Global System Integrators (GSIs). Drive partner recruitment, enablement, joint GTM, pipeline generation, and multivendor solution architecture. Collaborate cross-functionally, engage clients onsite to define use cases and quantify value, and lead partner training and enablement to accelerate profitable revenue growth.

Design and deploy outbound contact center solutions, translate customer requirements into AI and CCaaS architectures, design dialing strategies and AI flows, lead PoV/pilot implementations, integrate CCaaS with CRM/telephony, and present solutions to stakeholders while ensuring regulatory compliance.

The Software Engineer will implement, configure and deliver AI solutions, focusing on integrations and conversational AI across the NICE CXone ecosystem, while ensuring quality and problem-solving in a collaborative environment.

Lead customer value-realisation engagements for NIce CX/CCaaS solutions: build business cases, drive adoption, run change management, manage senior stakeholders, measure ROI, and create repeatable service opportunities.

Manage and grow relationships with enterprise customers, identify upsell/cross-sell opportunities, consult on contact center best practices, deliver customized presentations and business reviews, and track client retention and revenue growth.

The Product Customer Success Manager provides technical guidance on the Cognigy.AI platform, ensuring customer success in using conversational AI solutions. They advise on best practices, support CSMs, and collaborate across teams to improve customer experiences and outcomes.

Craft and deliver internal communications and change-management plans, write executive and employee-facing content, leverage AI and digital tools to optimize workflows and engagement, advise stakeholders, collaborate with designers, and support cross-company initiatives to promote employee experience and employer branding.

The Technical Account Manager at NiCE drives client success by resolving complex technical challenges, fostering relationships, and delivering exceptional service and support for key clients using NiCE products.

Lead cross-functional software programs from concept to release: translate product requirements, manage backlogs, perform Scrum Master duties, coordinate releases, remove roadblocks, report risks, and mentor other managers to deliver contact-center software features on schedule and within budget.

Lead the Client Services Program Manager to deploy business solutions in financial services, managing multiple client programs and ensuring high-quality service delivery.