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The Senior Customer Success Manager ensures customers achieve their desired outcomes with Cognigy's products, enhances customer retention, and fosters strong relationships through effective communication and tailored strategies, focusing on AI-driven solutions and customer advocacy.

The Account Executive will generate new business in the DACH market, exceed revenue quotas, manage target accounts, and deliver customer satisfaction in Financial Crime solutions.

The Software Engineer in Test designs, develops, tests, and maintains the NICE CX software platform, ensuring high quality through test plans and automation practices within Agile teams.

The Senior Software Engineer role focuses on maintaining and optimizing Actimize solutions, providing critical support, enhancing system performance, and improving client satisfaction in financial crime detection and risk management.

The Senior Site Reliability Engineer will manage production environments, optimize system performance, automate systems, collaborate with teams, and ensure software reliability.

Drive data engineering efforts by developing reports and analytics tools, training team members, and improving processes while collaborating with global teams.

The Lead Voice Engineer oversees the operability of the voice network, ensuring its reliability and efficiency while troubleshooting and maintaining services. Responsibilities include leading projects, collaborating on solutions, and mentoring junior engineers.

The Lead Voice Engineer manages the voice and VoIP infrastructure, ensuring reliability and efficient operations, while also leading projects and mentoring junior staff.

The Enterprise Account Executive is responsible for expanding market presence by generating new business, achieving sales targets, and closing large deals while collaborating with stakeholders and partners.

The Enterprise Account Executive will expand NICE Cognigy's presence in the U.S. by closing large enterprise deals, managing sales cycles, and collaborating with partners.