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Design, implement, and optimize monitoring and alerting across cloud infrastructure. Manage Extreme Cloud products, troubleshoot infra and application issues, improve deployment automation for Kubernetes microservices, enhance availability and scalability, provide 24/7 support, and participate in cloud security and compliance across distributed teams.

Partner with Account Executives to design, demonstrate, and validate secure, scalable wired/wireless networking solutions. Deliver technical presentations, POCs, RFP responses, and workshops; provide consultative guidance across switching, routing, wireless, security, and cloud-managed platforms; support competitive differentiation and post-sales escalations.

Leads quality strategy and execution for a cloud networking platform. Builds and manages globally distributed QA and SDET teams; oversees functional, regression, performance, scalability, resiliency, security, automation, and integration testing. Establishes CI/CD quality gates, test frameworks, quality metrics, release readiness processes, root cause analysis, budgets, tooling, and vendor relationships. Partners with Engineering, Product, DevOps/SRE, and Support to ensure reliable SaaS releases.

Provides pre-sales engineering, technology consulting, technical sales support, customer presentations, RFI/RFP responses, solution design, and proof-of-concept leadership across the Netherlands. Builds trusted customer and partner relationships, supports evaluations and demonstrations, delivers technical training, contributes to virtual teams, and may lead account teams. Requires strong networking expertise, major-account and partner experience, successful deal-closing history, excellent English presentation skills, and domestic/international travel.

Lead design and delivery of production-grade ML and Generative AI platforms. Define technical vision, own full SDLC, architect scalable distributed ML systems, partner with cross-functional teams to integrate and operationalize models (RAG, agents, LLM fine-tuning) at scale.

Drive technical strategy across the sales lifecycle for SLED accounts: design secure, scalable networking solutions, deliver demos/POCs, support evaluations, author proposals/RFP responses, enable customers and partners, and assist post-sales escalations.

Own and grow a named portfolio of VARs, SIs, and distributors across Delhi-NCR and North India. Build joint business plans, drive partner-sourced pipeline and revenue, recruit and enable partners, manage distribution and MDF programs, maintain CRM forecasts, and coordinate with field sales, systems engineering, and marketing to help partners close deals.

Own and grow a named portfolio of VAR, SI, and distributor partners across Bangalore/South India. Build joint business plans, drive partner-sourced pipeline and revenue, run enablement and certification, recruit partners, manage distribution and MDF programs, forecast in Salesforce, and coordinate with field sales, systems engineering, and marketing to help partners sell Extreme networking solutions.

The Partner Account Manager develops partner strategies, grows revenue, builds relationships, and coordinates contract negotiations with partners in the networking sector.

Lead global Voice of the Customer strategy and programs to capture customer insights, build executive engagement, produce customer stories and content, activate advocates for sales and marketing, and coordinate cross-functional initiatives that influence product and go-to-market strategy.