The Role
Design, implement, and optimize monitoring and alerting across cloud infrastructure. Manage Extreme Cloud products, troubleshoot infra and application issues, improve deployment automation for Kubernetes microservices, enhance availability and scalability, provide 24/7 support, and participate in cloud security and compliance across distributed teams.
Summary Generated by Built In
We are seeking a highly skilled and experienced Staff Cloud Operations Engineer to join our growing Cloud Operations team. In this critical role, you will be responsible for designing, implementing, and optimizing our comprehensive monitoring and alerting strategy across our cloud infrastructure and applications. You will drive proactive identification of issues, ensure system health, and contribute significantly to our operational excellence and reliability goals. We're looking for the best and the brightest 'A' players who want to make a difference doing a job they love.
Responsibilities
- Manage and maintain Extreme Cloud product and services
- Participate in developing the Edge Cloud Support System
- Troubleshoot and follow up on Cloud infrastructure / application related issues
- Participate in continuous cloud service operations with US, EU, and China teams.
- Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
- Improve and implement deployment automation platform for Kubernetes based microservices.
- Improve service availability and scalability through tuning, automation, tools, and process.
- Analyze service performance, identify bottleneck, and provide actionable improvement plans.
- Provide 24* 7 support for Edge Cloud products and services
- Participate in cloud security and compliance implementation.
Ideal Qualifications
- BS level technical degree required; Computer Science or Engineering background preferred.
- 5+ years of experience in a CloudOps / DevOps role.
- Hands-on experience with AWS or any public cloud (Azure, GCP etc).
- Hands-on experience with container-based architecture and deployment (Docker, Kubernetes.)
- Hands-on experience with deployment automation development (ArgoCD, Terraform, Helm).
- Experience in diagnosing and resolving complex application problems.
- Working Knowledge of Linux, security, and networking fundamentals.
- Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka and RabbitMQ.
- Comfortable working within a distributed team located in multiple time zones.
Skills Required
- BS level technical degree (Computer Science or Engineering preferred)
- 5+ years of experience in a CloudOps / DevOps role
- Hands-on experience with AWS or any public cloud (Azure, GCP)
- Hands-on experience with container-based architecture and deployment (Docker, Kubernetes)
- Hands-on experience with deployment automation (ArgoCD, Terraform, Helm)
- Experience diagnosing and resolving complex application problems
- Working knowledge of Linux, security, and networking fundamentals
- Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka, and RabbitMQ
- Comfortable working within a distributed team across multiple time zones
Extreme Networks Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Extreme Networks and has not been reviewed or approved by Extreme Networks.
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Flexible Benefits — Flexible work options and time‑off policies are emphasized through a 'Flex First' model with remote/hybrid choices and flexible or unlimited PTO. Wellness programs, volunteer time, and family leave round out a broad, adaptable package.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, including medical, dental, vision, mental health, and HSA eligibility. U.S. high‑deductible plans include a company HSA contribution, strengthening the financial value of coverage.
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Equity Value & Accessibility — Equity participation is accessible via RSUs and an ESPP that enables discounted stock purchases. Variable pay and equity components can materially lift total compensation when business performance is strong.
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The Company
What We Do
Extreme Networks, Inc. (EXTR) is a leader in cloud networking focused on delivering services that connect devices, applications, and people in new ways. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
