Top Tech Jobs & Startup Jobs

The Associate Process Manager provides technical support via phone or email, troubleshoots hardware and software issues, and ensures customer satisfaction.

The Senior Process Manager leads the chat contact centre operations, ensuring customer satisfaction, managing teams, monitoring KPIs, and driving continuous improvement.

Assist with financial reporting processes, cash flows, M&A valuations, collaborate with FP&A, prepare reconciliations, and ensure compliance with controls.

The role involves answering customer calls, providing information, upselling products, documenting interactions in a CRM, and achieving sales targets.

As a Customer Care Executive, you will provide customer service, address inquiries, and upsell products while meeting sales targets.

The Senior Analyst will manage motion design projects, develop concepts, handle audio mixing, and ensure visually appealing outputs while meeting client requirements and deadlines.

Provide Tier 1.5 technical support and coordination between customers and field technicians: troubleshoot service issues, update internal/client tools, provision equipment, audit and certify jobs, reschedule and confirm appointments, and ensure SLA adherence and customer satisfaction.

Engage with customers through chats to understand their needs, provide information on products, upsell services, and document interactions. Meet sales targets while maintaining product knowledge.

Manage KYC operations for clients in an investment bank, ensuring process compliance, documentation, and improvements while collaborating with diverse teams.

Lead and oversee Telco sales programs and multi-site BPO/contact center operations. Own P&L, drive revenue growth, build executive client relationships, develop senior leaders, and collaborate cross-functionally to improve sales, productivity, quality, and customer experience.