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Support the Aftersales Director and team by preparing presentations and documents, developing and verifying Aftersales reports, monitoring quality processes and KPIs, handling operational inquiries from importers, and coordinating cross-functionally with Sales, Marketing, and Business Development.

Lead IT strategy and roadmap for Porsche Asia Pacific, manage IT projects, vendors and system integrators. Drive digital transformation (cloud, AI, BI), ensure information security and business continuity, oversee daily IT operations (endpoint management, patching, asset lifecycle), and build/develop the local IT team to meet service levels.

Coordinate marketing enquiries across Porsche regions; support monthly/quarterly KPI reporting, data quality and KPI governance; prepare data-driven reports and omnichannel improvement plans; handle quotations and invoices with Finance; support digital transformation and AI adoption; prepare documentation and project updates; coordinate with markets, Porsche AG, and agencies.

Support the Finance Team with day-to-day AP/AR processing, transaction data entry and verification in the Dealer Management System, service package claim processing and reporting, and procurement support including vendor setup, tender assistance, and purchase request approvals across workshop and office locations.

Sell and represent pre-owned Porsche vehicles, manage the full sales funnel and customer lifecycle, coordinate test drives, financing, trade-ins and refurbishment, support marketing events, maintain CRM records, meet KPI targets, ensure brand-standard vehicle presentation and compliance with laws and company policies.

Lead end-to-end CRM across Sales and After Sales: plan and run campaigns, manage leads and events, design customer touchpoints and owner programmes, track NPS and satisfaction, handle escalations and goodwill cases, run CRM data activities including migration, UAT, cleansing and analytics (AI-enabled), and support day-to-day CRM operations and cross-functional coaching.

Support the Training Academy team on projects including setup of the regional Training Academy in Singapore; assist People Excellence, Sales and Aftersales qualification initiatives; monitor training KPIs and produce monthly reports; and coordinate with local market trainers across 13 Asia Pacific markets.

Support Porsche Asia Pacific finance and procurement processes including accounts payable/receivable, GL closing using SAP, billing, financial/tax reporting, procurement tender support, and finance process/system improvements.

Source, appraise, negotiate, and purchase pre-owned vehicles (Porsche and non-Porsche). Manage viewings, trade-ins, inventory, dealer panel, and pricing. Analyze market and purchasing reports, ensure regulatory and company policy compliance, and deliver excellent customer care throughout the purchasing cycle.

Act as Porsche brand ambassador to consult customers through vehicle configuration, offers, financing, test drives and contract closure. Deliver exceptional purchase and ownership experiences, manage sales funnel and CRM updates, support marketing events, nurture leads, and ensure compliance and customer hospitality.