• Drive Rollouts: Support testing, launch, and improvement of regional digital CRM products.
• Analyse Performance: Turn product, operational, and customer journey data into clear insights.
• Build Reporting: Create Excel templates, dashboards, and tracking structures for decision-making.
• Optimise Processes: Map business workflows, identify pain points, use cases and document practical improvements to current solutions.
• Coordinate Stakeholders: Align requirements, feedback, and progress across markets, development teams, and key business stakeholders to support effective delivery.
• Own Delivery: Manage defined work packages from analysis to stakeholder-ready output.
• Create & Maintain Documentation: Create and evolve Confluence documentation and user guides into trusted resources that empower users, improve product adoption, and create lasting operational impact.
Requirements
• Analytical Mindset: Ability to structure complex topics, interpret data, and turn findings into clear recommendations.
• Data Capability: Confident in using Excel and business intelligence tools to analyse data, build reports, and create dashboard-ready outputs.
• Digital Understanding: Interest or experience in digital products, product management/development, testing, or improvement topics.
• Process Thinking: Ability to understand workflows, customer journeys, and operational pain points in a structured way.
• Clear Communication: Able to create concise presentations, documentation, guides, and stakeholder-ready materials.
• Independent Ownership: Manage priorities, take responsibility for work packages, and deliver with precision.
• Cross-Market Collaboration: Work effectively with different teams, cultures, and stakeholder groups.
• AI Application: Confident using AI tools to support workflow automation, structured problem-solving, and practical digital assistants.
• Relevant Background: Currently pursuing university studies in IT, data analytics, information systems, business, marketing, or a related field and seeking a credit-bearing internship.
Next opening: Jan 2027
Duration: 6 months
Skills Required
- Currently pursuing university studies in IT, data analytics, information systems, business, marketing, or a related field
- Seeking a credit-bearing internship
- Ability to structure complex topics, interpret data, and provide clear recommendations
- Confident use of Excel and business intelligence tools for data analysis, reporting, and dashboard creation
- Interest or experience in digital products, product management or development, testing, or process improvement
- Ability to understand workflows, customer journeys, and operational pain points
- Ability to create concise presentations, documentation, guides, and stakeholder-ready materials
- Ability to manage priorities, take ownership of work packages, and deliver accurately
- Ability to collaborate across markets, cultures, teams, and stakeholder groups
- Confidence using AI tools for workflow automation, structured problem-solving, and digital assistants
What We Do
Porsche Financial Services, Inc. (PFS) is the dedicated financial services company for Porsche Cars North America and provides custom financial solutions and products to Porsche customers and dealers in the US and Canada. In 2012, PFS expanded its North American operations and became the financial services provider for the exclusive brands of the VW Group- Bentley, Lamborghini and Bugatti. As an integrated premium financial services provider, every new product- whether it be a leasing offer or a service offer- contains the DNA of some of the world’s most exclusive vehicle manufacturers.
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