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As a Carrier Sales Associate, you will engage in negotiating rates with trucking carriers, build relationships, and manage customer expectations in a fast-paced logistics environment.

Responsible for auditing and redesigning the UX/UI of the BlueShip platform, creating a consistent design system, and improving user workflows through prototypes and final mockups while collaborating with product and engineering teams.

Manage and coach a team of sales executives to enhance their skills in closing new freight business, ensuring team performance through live coaching, structured onboarding, and cross-functional collaboration.

Lead onboarding for North American transportation clients: discover requirements, develop and execute project plans, coordinate stakeholders, validate systems (TMS, ERP/WMS, integrations), define KPIs, provide training, drive to steady state and recommend process improvements.

Lead client onboarding for North American transportation accounts: scoping, discovery, project planning, systems integration (TMS, ERP/WMS, APIs/EDI), stakeholder management, KPI definition, training, and drive projects to steady state.

As a Sales Executive, you will build a book of business by selling transportation solutions, focusing on prospecting, generating new business, and managing accounts.

The role involves outreach to engage prospects, booking meetings, and partnering with senior sales leaders to optimize shipping technology.

Manage day-to-day managed logistics operations: booking, tracking, documentation, issue resolution, carrier/customer liaison, mode optimization, process improvement, reporting, and cost-savings identification to meet service-level commitments.

The Truckload Analyst manages the operational tech stack for carrier sales, oversees vendor relationships, facilitates IT requests, and provides reporting and training for team performance.

Manage end-to-end freight claims for assigned customers: validate documentation, investigate shipments, file/manage claims in EZ Claims, negotiate settlements with carriers, reconcile with Finance, report trends, and support process improvements and mentoring.