This position is in office M-F and pays $17-$20 an hour.
This role is responsible to audit freight bills that are over five dollars in variance causing a negative margin. The importance of this is to make sure customers are getting accurate invoices and that carrier have the right documentation to be able to support these increases.
Duties and responsibilities:
- Audit invoices for any changes that occurred after the shipment was received from carrier
- Send invoice variances to the correct charge queue. (Carrier, BG, and Customer)
- Make sure carrier has supporting documents for increased charges to our customers.
- Must be able to communicate between Carrier, BG, and Customer teams.
- Must be able to understand customer contracts and carrier rules tariff.
- Responsible for working Return queue and initials after shipment returns for documents queue
- Audit Blue Ship daily
- Providing short and to the point notes to Customer, Carrier, and BG teams so teams will be able to understand what needs to be done to get invoice corrected.
Qualifications:
- Minimum high school diploma required. Some college preferred but not required
- Previous Billing and/or Customer Service experience required
- Logistics industry experience preferred but not required
- Must have excellent communication skills, written and verbal
- Must have the ability to read, analyze and interpret documents, technical procedures or company memos
- Ability to calculate figures and amounts such as proportions, percentages, area, volume and density
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. Understand and recognize consistent trends.
- Be proficient in internet software, Microsoft Word, Outlook and strong Excel ability.
Skills Required
- High school diploma
- Previous billing or customer service experience
- Excellent written and verbal communication skills
- Ability to read, analyze, and interpret documents, technical procedures, and company memos
- Ability to calculate figures and amounts, including proportions, percentages, area, volume, and density
- Ability to solve practical problems with limited standardization
- Ability to interpret written, verbal, diagram, and schedule-based instructions
- Ability to understand and recognize consistent trends
- Proficiency with internet software, Microsoft Word, and Microsoft Outlook
- Strong Microsoft Excel skills
- Some college education
- Logistics industry experience
What We Do
BlueGrace® helps businesses better understand and optimize their transportation programs by combining smarter analytics with advanced technology, committed service and innovative freight programs. Our typical clients operate growing businesses with transportation functions that have exceeded internal capacity, access to technology, resources and experience to effectively manage day-to-day transportation function on their own. Additionally, we assist clients looking to minimize transportation related costs as a way to increase their market competitiveness. Founded in 2009, BlueGrace Logistics is one of the largest third-party logistics (3PL) providers in the United States. With over 500 employees and working with over 10,000 customers to provide successful shipping solutions, the company has achieved explosive growth in its 10-year operating history. Backed by a $255 million investment by private equity firm Warburg Pincus, the company operates 12 locations nationwide, and its headquarters are in the sunny Tampa Bay area of Florida. For more information visit www.mybluegrace.com.
Why Work With Us
At BlueGrace, we invest in your potential from day one through world-class training and hands-on learning. Recognized for our award-winning culture, we empower you to take ownership of your career, embrace challenges, and grow in an environment built for collaboration and success.
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