This role is responsible for serving as the business liaison between the business stakeholders and development team to implement and support client requirements and integrations with our proprietary transportation management system—BlueShip.
Duties and responsibilities:
- Conducts current state assessments of business processes and supporting systems
- Performs gap and data analysis in support of identifying improvement opportunities
- Supports developers by providing functional clarification and setting expectations with team and stakeholders
- Identifies, documents, and assists in managing change; transitions delivered solution to end users
- Authors and creates design artifacts such as functional design specifications, low fidelity wireframes, use cases, user personas, data dictionaries, process and data flow diagrams
- Contributes to the strategy, governance, and design of IT solutions
- Documents, socializes, and triages issues, defects, and enhancement requests
- Reviews enhancement requests, test plans and cases, user guides, capability discovery and delivery roadmaps
- Plans and executes test plans and test cases; ensure overall quality of solution is preferred
Qualifications:
- Experienced with one (1) or more of the following solutions, required: Microsoft 365; (SharePoint, Teams, OneDrive, or Copilot), Custom Application Development, Data analytics, Azure DevOps, JIRA, Visio or other project management tools, preferred, Figma, or other prototyping and interface design tools, preferred
- Ability to work effectively both independently and as part of a team.
- Proven track record of managing multiple projects simultaneously and meeting deadlines.
- Strong problem-solving skills and the ability to think critically and strategically.
- Knowledge of the software development life cycle
- Ability to proactively identify risks and participate in the mitigation plan
- Ability to solve problems, identify solutions, and appropriately escalate issues
- Excellent communication and presentation skills, both verbal and written
- Excels at operating in a fast-paced technical environment
Skills Required
- Experience with one or more relevant solutions, including Microsoft 365, custom application development, data analytics, Azure DevOps, JIRA, Visio, or project management tools
- Ability to work effectively independently and as part of a team
- Proven ability to manage multiple projects simultaneously and meet deadlines
- Strong problem-solving and critical-thinking skills
- Strategic thinking ability
- Knowledge of the software development life cycle
- Ability to identify risks and participate in mitigation planning
- Ability to solve problems, identify solutions, and escalate issues appropriately
- Excellent verbal, written, communication, and presentation skills
- Ability to operate effectively in a fast-paced technical environment
- Experience with Figma or other prototyping and interface design tools
What We Do
BlueGrace® helps businesses better understand and optimize their transportation programs by combining smarter analytics with advanced technology, committed service and innovative freight programs. Our typical clients operate growing businesses with transportation functions that have exceeded internal capacity, access to technology, resources and experience to effectively manage day-to-day transportation function on their own. Additionally, we assist clients looking to minimize transportation related costs as a way to increase their market competitiveness. Founded in 2009, BlueGrace Logistics is one of the largest third-party logistics (3PL) providers in the United States. With over 500 employees and working with over 10,000 customers to provide successful shipping solutions, the company has achieved explosive growth in its 10-year operating history. Backed by a $255 million investment by private equity firm Warburg Pincus, the company operates 12 locations nationwide, and its headquarters are in the sunny Tampa Bay area of Florida. For more information visit www.mybluegrace.com.
Why Work With Us
At BlueGrace, we invest in your potential from day one through world-class training and hands-on learning. Recognized for our award-winning culture, we empower you to take ownership of your career, embrace challenges, and grow in an environment built for collaboration and success.
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