This role is responsible for the training, development, and performance of a BDR team. The Manager will help lead a comprehensive development program focused on driving results, strengthening team capabilities, motivating and supporting individual growth. This role will also oversee daily operations, enhance outreach strategies, provide ongoing coaching and guidance, and focus on outbound prospecting and generating qualified pipeline.
Duties and responsibilities:
- Lead, mentor and motivate a team of BDRs by modeling BlueGrace values, demonstrating consistency, positivity, punctuality, strong work ethic, and fostering meaningful engagement and connections.
- Develop and deliver comprehensive training programs for BDRs, including new hire onboarding and ongoing development.
- Effectively measure and manage BDR performance during 30-60-90-day ramp period and beyond.
- Lead meetings and team coaching sessions focused on outreach strategy, workflow process, email execution, call performance and sales goals.
- Responsible for BDR development including call coaching, prospecting strategies, and industry knowledge.
- Conduct 1:1 weekly meetings to develop strategies to meet goals and hold BDRs accountable to performance and quota attainment.
- Manage and optimize technology platforms by leveraging data and insights to drive content and cadence improvements.
- Conduct regular performance reviews, provide actionable feedback, and align team objectives with organizational goals.
- Track, analyze, and report performance metrics and KPIs.
- Use data and trends to coach, communication, and inform individuals on performance
- Utilize BDR technology stack to manage data accuracy, track opportunities, and support targeted prospecting efforts.
- Screen and interview candidates for the BDR role
Qualifications:
- Bachelor's degree preferred
- 2+ years of proven management experience directly managing SDRs/BDRs to results
- Experience with sales enablement tools including Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator
- Skilled in outbound prospecting strategy
- Minimum 3+ years of experience in a business development or sales role
- Excellent verbal and written communication skills
- Ability to set and manage multiple priorities
- Ability to work in a fast-paced environment
Skills Required
- Bachelor’s degree
- 2+ years of proven management experience directly managing SDRs or BDRs to results
- Experience with Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator
- At least 3 years of experience in business development or sales
- Outbound prospecting strategy experience
- Excellent verbal and written communication skills
- Ability to set and manage multiple priorities
- Ability to work in a fast-paced environment
What We Do
BlueGrace® helps businesses better understand and optimize their transportation programs by combining smarter analytics with advanced technology, committed service and innovative freight programs. Our typical clients operate growing businesses with transportation functions that have exceeded internal capacity, access to technology, resources and experience to effectively manage day-to-day transportation function on their own. Additionally, we assist clients looking to minimize transportation related costs as a way to increase their market competitiveness. Founded in 2009, BlueGrace Logistics is one of the largest third-party logistics (3PL) providers in the United States. With over 500 employees and working with over 10,000 customers to provide successful shipping solutions, the company has achieved explosive growth in its 10-year operating history. Backed by a $255 million investment by private equity firm Warburg Pincus, the company operates 12 locations nationwide, and its headquarters are in the sunny Tampa Bay area of Florida. For more information visit www.mybluegrace.com.
Why Work With Us
At BlueGrace, we invest in your potential from day one through world-class training and hands-on learning. Recognized for our award-winning culture, we empower you to take ownership of your career, embrace challenges, and grow in an environment built for collaboration and success.
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