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Lead enterprise automation, workflow, integration, and AI initiatives across multiple business units. Translate operational challenges into requirements, prioritize a centralized backlog, coordinate technical delivery, run discovery and workflow assessments, evaluate SaaS and automation tools, and establish governance and intake processes to drive operational modernization.

Lead SPIDR system requirements, manage project initiation/tracking and IT standards, apply ASQ Black Belt methodologies to improve Sailor performance, deliver tailored training, and support career and readiness development for Navy personnel.

Manage university risk, insurance, and compliance programs including claims and policy renewals, contract review, state and federal filings (sam.gov, ORI), CORI processing, student health insurance oversight, vehicle and ERISA bond management, and administrative programs like wireless and purchasing card administration.

Provide inbound and outbound customer support and sales for industrial distribution: manage orders in ERP, prepare quotes, resolve order/delivery/billing issues, build account relationships, and meet activity and revenue targets.

Support a Wealth Advisor by developing individualized financial and estate plans, preparing client recommendations and meeting materials, processing account transactions with custodians, maintaining CRM and financial planning software, and delivering client-facing service and onboarding.

Lead and develop the Contracts team for government and commercial channels. Set contracting strategy, policies, and SLAs; review, draft, and negotiate complex agreements; advise Sales; maintain contract templates, database, and auditable files; partner with Legal, Finance, and other teams; deliver training; monitor regulatory developments; and report portfolio performance to senior leadership.

Manage student discipline, campus supervision, and conduct systems; partner with staff, parents, and counselors; implement restorative practices; update conduct policies; record incidents in the student database; chaperone events and support school faith activities.

The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.

Manage full-cycle accounts payable: review and process vendor invoices, execute electronic payments, maintain vendor records, reconcile AP subledger, prepare accruals and period-close reporting, support audits and 1099s, partner with Procurement and stakeholders, and administer Brex card transactions and T&E policy compliance.

Manage high value individual requests, conduct site investigations, maintain accurate records, provide feedback for improvements, and support data removal efforts.