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Handle inbound/outbound sales by consulting customers on technical needs, preparing quotations, processing orders (including rush orders), tracking shipments, and collaborating with outside sales and sales engineers. Use inventory catalog and product selection software to recommend hydronics solutions while maintaining strong customer relationships and maximizing account growth.

Design, build and maintain Microsoft Cloud applications using Power Apps/Pages and Azure services. Implement Entra ID authentication, Azure Functions/App Services, Logic Apps and Blob storage. Create Azure Data Factory pipelines and APIs (REST/GraphQL), integrate external services and LLM data pipelines, and ensure performance, security, and scalability while collaborating with customers to turn requirements into streamlined apps.

Lead design, development, and modernization of enterprise Ruby/Rails backend systems. Architect REST and GraphQL APIs, build cloud-native apps (AWS/Azure), drive CI/CD and DevSecOps, troubleshoot production issues, mentor engineers, and establish secure, scalable engineering practices across the full software lifecycle.

Perform day-to-day accounts receivable tasks: process and reconcile credit card/ACH/check payments, apply deposits, handle chargebacks and credits, manage sales tax exemption certificates, contact customers on past-due accounts, assist with collections and audits, and support AR process improvements.

Process and manage vendor invoices, payments, and reconciliations using accounting software and Excel. Communicate with vendors, prepare and mail checks, enter expense/property bills, assist on research and special projects, and maintain internal controls and vendor relationships.

Provides advanced administrative support to director-level leaders: prepares non-routine documents, reports, spreadsheets, and presentations; coordinates special projects; collects, compiles and analyzes complex data; explains policies/procedures and may train or assist junior administrative staff.

Design end-to-end web, desktop, and mobile product experiences. Create wireframes, prototypes, high-fidelity designs, and production-ready specs. Develop and maintain scalable design systems. Conduct user research, collaborate with engineers and product teams, define and deliver features, and influence product strategy while simplifying complex AI-enabled workflows.

Lead global paid media strategy and execution across search, social, display, native, affiliate, and ABM channels. Own campaign setup, optimization, A/B testing, reporting (GA4/SQL), and affiliate program growth while collaborating with lifecycle, eCommerce, and enterprise marketing to drive D2C and B2B results.

Lead and support state and local advocacy campaigns for assigned priorities: develop strategy, guide field teams, analyze legislation, create reports, manage partners and resources, and coordinate with national teams to ensure campaign goals and deliverables are met.

Design and execute a comprehensive L&D strategy, build and deliver scalable training (including onboarding and leadership/manager programs), manage the LMS and learning metrics (AS9100 reporting), partner with HR and business leaders on career and competency frameworks, manage vendors and L&D budget, and continuously evaluate and improve programs to support organizational growth.