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Manage corporate tax provision (ASC 740), prepare and review tax reconciliations and returns (US, state, international), coordinate external advisors, maintain global compliance calendar, calculate estimated payments, and support R&D tax credit studies.

Serve as the primary strategic advisor for top-tier accounts to drive retention, renewals, upsell/cross-sell, and customer satisfaction. Lead executive business reviews, build account plans, coordinate cross-functional teams, and advocate customer needs internally to align product roadmaps and mitigate risks.

Manage and expand a portfolio of commercial accounts by identifying upsell/cross-sell opportunities, building executive relationships, driving adoption, hitting revenue targets, and coordinating with internal teams. Use Salesforce to track opportunities and metrics.

Develop and architect scalable cloud-native networking solutions focusing on multi-tenant environments, cost optimization, and threat detection while leading a team in software development.

Design, execute, and optimize lifecycle marketing programs to accelerate onboarding, adoption, expansion, and renewals. Partner with Sales, Customer Success, Product, and RevOps to operationalize lifecycle stages, activate usage signals, create value reinforcement assets, reduce churn, and drive net revenue retention through analytics, automated journeys, and customer advocacy.

The Senior Analyst, GTM Strategy & Operations supports GTM processes by improving CRM adoption, automating workflows, and enhancing operational efficiency.

The Senior Executive Assistant will support the CEO by managing their calendar, logistics, and communication while partnering with the Chief of Staff.

Train and coach MSP partners to execute Kaseyas Marketing Blueprint; serve as primary marketing/sales contact, manage client inquiries and escalations, run webinars and GTM sessions, maintain product knowledge, and meet metrics for customer satisfaction and engagement.