Senior Director, Segment Marketing - Platform & Strategic

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Information Technology • Software
The Role
Own Kaseya’s cross-portfolio platform narrative and marketing strategy for strategic and enterprise accounts. Lead positioning, ROI proof points, competitive intelligence, account-based marketing, executive presentations, analyst relations, events, and external thought leadership. Translate market insights into product, pricing, and packaging recommendations while building a small team and influencing product, sales, communications, and demand-generation partners.
Summary Generated by Built In

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.


Position Summary 

Kaseya is seeking a Senior Director, Segment Marketing - Platform & Strategic to own the company's cross-portfolio platform narrative and lead marketing strategy for our most strategic audiences. Reporting to the Chief Marketing Officer, this leader will define and champion the story of Kaseya's integrated platform — the case for why the unified suite wins over point solutions — and ensure it runs consistently through campaigns, events, analyst relations, and sales enablement. 

Where our segment marketing teams go deep on specific customer communities, this role goes deep on two things: the platform-level narrative that unifies everything Kaseya sells, and the strategic and enterprise-scale accounts whose buying decisions are made at the platform level rather than the product level. The Senior Director will serve as the marketing organization's authority on the platform story and a senior external voice for how the market, industry analysts, and our largest customers understand where Kaseya is going. 

Key Responsibilities 

  • Define, own, and continuously sharpen Kaseya's master platform narrative, ensuring individual product stories ladder up to one coherent, differentiated platform message 
  • Develop the proof points, ROI narratives, and customer evidence that make the platform case credible and quantifiable for buyers 
  • Own marketing strategy for strategic and enterprise-scale accounts, including segmentation, messaging, and account-based marketing strategy in partnership with demand generation and sales leadership 
  • Support strategic deals as marketing's senior voice: executive briefings, platform-level pitches, and C-suite-facing content 
  • Lead platform-level competitive intelligence and own the competitive narrative in platform-versus-platform evaluations, equipping GTM teams to win 
  • Monitor market dynamics — consolidation, pricing shifts, emerging entrants — and translate them into positioning and strategy recommendations for the CMO and executive team 
  • Represent the platform story externally as a senior spokesperson at flagship events, analyst briefings, webinars, and industry forums, in partnership with corporate communications and analyst relations 
  • Bring insights from strategic audiences back into product, pricing, and packaging conversations 
  • Build and mentor a small, high-leverage team while driving outcomes through influence across product marketing, demand generation, communications, product, and sales 

Required Qualifications 

  • 12+ years of B2B software marketing experience, including 5+ years in senior product marketing, segment marketing, or GTM strategy leadership roles 
  • Demonstrated success marketing a multi-product platform or integrated suite, with a track record of building and telling a platform-level story 
  • Experience marketing to IT buyers and influencing enterprise or strategic-account buying decisions 
  • Executive presence and exceptional communication skills, with comfort presenting to C-suite audiences, industry analysts, and large stages 
  • Strong analytical foundation, with positioning and strategy grounded in market evidence and business cases 
  • Proven ability to lead through influence in a matrixed organization and operate effectively in a fast-paced, high-growth environment 

Preferred Qualifications 

  • Familiarity with the IT management, security, or infrastructure software landscape 
  • Experience at a company that grew through acquisition, integrating acquired products into a unified platform narrative 
  • Background working alongside or within the MSP, channel, or IT services ecosystem 
  • Analyst relations experience (Gartner, Forrester, Canalys) 
  • Experience building or scaling account-based marketing programs for enterprise audiences 

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Skills Required

  • 12+ years of B2B software marketing experience
  • 5+ years in senior product marketing, segment marketing, or go-to-market strategy leadership roles
  • Experience marketing a multi-product platform or integrated software suite
  • Track record of building and communicating a platform-level marketing story
  • Experience marketing to IT buyers and influencing enterprise or strategic-account buying decisions
  • Executive presence and exceptional communication skills, including presentations to C-suite audiences, industry analysts, and large audiences
  • Strong analytical foundation with positioning and strategy grounded in market evidence and business cases
  • Ability to lead through influence in a matrixed organization and operate in a fast-paced, high-growth environment
  • Familiarity with IT management, security, or infrastructure software
  • Experience at a company that grew through acquisition and integrated acquired products into a unified platform narrative
  • Experience working with the MSP, channel, or IT services ecosystem
  • Analyst relations experience with Gartner, Forrester, or Canalys
  • Experience building or scaling account-based marketing programs for enterprise audiences

Kaseya Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.

  • Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
  • Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
  • Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.

Kaseya Insights

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The Company
HQ: Miami, FL
5,000 Employees
Year Founded: 2000

What We Do

Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.

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