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The Product Specialist develops product knowledge, supports technical publications and training, conducts market research, and collaborates with teams to enhance customer solutions.

The Sales Executive will drive sales growth by qualifying leads, conducting demos, and building relationships with clients, mainly in the commercial sector.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

The Implementations Manager drives product implementation and customer satisfaction, builds relationships, analyzes customer usage, and manages internal tasks.

The Hardware Engineer will design, prototype, and document electronic components, work with QA, and support sales with technical assistance, focusing on life safety solutions.

The Implementations Operations Specialist ensures a smooth transition between Sales and Implementation, managing customer orders and maintaining communication with stakeholders.

Drive lead generation and new customer acquisition by outbound prospecting (phone/email), communicating Alertus value, scheduling demos, qualifying opportunities, collaborating with regional sales, and mentoring SDR peers.

Execute hardware and firmware test plans, document and track defects, perform functional and performance testing, troubleshoot hardware/software issues, analyze failures, and collaborate with engineering to resolve defects.

The Director of New Markets & Industry Relations will lead market expansion strategies, manage industry relationships, and drive growth initiatives.

The Director of Customer Success leads the customer success team, oversees customer engagement strategies, manages customer relationships, and drives product adoption through strategic initiatives.