Top Tech Jobs & Startup Jobs

Conduct outbound consultation calls with clients about credit card processing, assess merchant needs, recommend cost-effective solutions, and convert leads into merchant account applications. Provide customer service, manage client relationships, communicate by phone and email, follow up on pricing quotes, and support other customer service teams. The role requires learning point-of-sale systems and credit card terminals while using consultative sales, negotiation, and problem-solving skills.

Contacts customers about outstanding balances, negotiates payment arrangements, resolves accounts, and maintains positive customer interactions. Documents account activity accurately, works high-volume accounts through dialers and collections tools, reviews account history, follows FDCPA and CFPB requirements, escalates issues, and collaborates with leadership to improve collection outcomes and processes.

Leads and coaches a sales team, trains employees, monitors quality and performance, reinforces accountability, resolves challenging client and employee situations, and builds a positive, high-performing culture. The role requires in-person onboarding for at least 90 days and ongoing office work two to three days weekly.

Build and lead a call center sales organization from the ground up. Establish sales processes, CRM and lead management systems, lead scoring and routing, reporting, compensation plans, playbooks, coaching, and performance standards. Manage high-volume inbound leads, improve speed-to-lead and conversion rates, collaborate with marketing and operations, and create a culture of accountability and continuous improvement.

Develop new iOS mobile applications from the ground up and integrate APIs and existing technologies. Collaborate with software developers in an agile, product-focused environment using continuous integration and Git. Help build secure, private business communication and phone applications serving millions of users.

Develop and maintain automated scripts for form submission and data-input testing using JavaScript and Node.js. Improve testing quality, execution time, accuracy, infrastructure, and scripting practices. Maintain technical documentation, gather user feedback, and collaborate with the software team. The role requires familiarity with browser automation, testing tools, Git, Jira, Agile practices, API tools, AWS, and related monitoring technologies.

Provides phone and email support to small business clients, resolving issues, explaining industry-related processes, and delivering clear, friendly guidance. Handles 40+ daily calls, maintains quality and customer satisfaction standards, supports other service teams, communicates proactively, and works independently in a fully online environment.

Manage, upload, verify, audit, and maintain digital mail, client documents, and large data sets. Communicate with clients by email to resolve account issues and confirm information, verify state agency records, and support customer service data projects. The role requires accuracy, strong organization, critical thinking, independent work, basic computer skills, typing proficiency, and a consistent 40-hour schedule.

Contact existing clients to provide product guidance, resolve questions and concerns, identify issues, update information, support accounts receivable collection, and tailor communications to client needs. The role emphasizes empathetic customer service, active listening, online computer work, collaboration with internal teams, and support for other customer service groups.

Build and maintain cross-platform Flutter applications for iOS and Android. Responsibilities include implementing state management, integrating RESTful APIs and external services, troubleshooting bugs, optimizing performance, reliability, security, and user experience, and managing app store deployments. The role involves collaborating in an agile team, contributing proactively to product decisions, and continuously improving mobile applications.