Growth Account Executive

Posted 12 Hours Ago
Be an Early Applicant
Hiring Remotely in USA
Remote or Hybrid
19-19 Hourly
Junior
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Employees, Customers, Then Profit
The Role
Manage a portfolio of established customer accounts via inbound and outbound calls, uncover upsell and retention opportunities, meet sales and retention targets, monitor purchasing patterns, perform follow-up outreach, and build long-term customer relationships in a metrics-driven environment.
Summary Generated by Built In
Overview
Corporate Tools is seeking a Growth Account Executive to join our Established Accounts Customer Service team. In this role, you'll take inbound calls, make outbound calls, uncover opportunities, and turn great conversations into even better customer relationships by matching existing customers with the right Corporate Tools products and services. Your superpower? Listening first, asking the right questions, and helping customers find solutions and not seeing how many times you can say, "Have you considered upgrading today?"
This team is all about helping customers stick around, grow with us, and actually look forward to hearing from their account rep (or at least not let your call go straight to voicemail). We love celebrating sales wins, but we're even bigger fans of customers who trust us enough to keep coming back.
We're looking for tech-savvy, motivated self-starters with strong account management instincts, influential communication skills, and the drive to hit and beat retention and sales goals. You'll partner with a team of experts where your relationship-building and sales skills complement their technical know-how, so you can focus on what you do best: building trust, solving problems, and uncovering opportunities.
Wage
$18.50/hour
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Managed a portfolio of established customer accounts, serving as the primary point of contact for account support and growth opportunities.
  • Identify opportunities to recommend additional products, services, or solutions that provide value to the customer.
  • Conduct outbound calls to current and inactive customers to strengthen relationships, generate repeat business, and introduce new product offerings.
  • Perform soft outbound prospecting to existing clients by identifying unmet needs and presenting relevant solutions.
  • Monitor customer purchasing patterns and proactively recommend products that align with their business needs.
  • Meet or exceed individual sales, retention, and account growth goals.
  • Developed and nurtured long-term customer relationships to improve retention and encourage repeat business.

Requirements
  • 2+ years of experience in customer service, account management, inside sales, or a related client-facing sales role.
  • Proven ability to build and maintain long-term customer relationships through exceptional service and consultative communication.
  • Strong active listening skills with the ability to identify customer needs and recommend tailored solutions. Aka you need to be able to sell to be successful in this role.
  • Self-motivated, goal-oriented, and able to work independently while contributing to a collaborative team environment.
  • Ability to speak on the phone for 7 hours a day.
  • Experience managing inbound and outbound customer interactions, including follow-up calls and account outreach.
  • Adaptable and comfortable working in a fast-paced, metrics-driven environment.

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Growth Account Executive
Remote
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Why Work Here
If you like the idea of sales but hate feeling pushy, this might be your kind of role. Your job is to ask good questions, solve real problems, and help customers discover products that actually make sense for them. Bonus points if hearing "Thanks, that was really helpful" is just as satisfying as hearing "I'll take it."

Skills Required

  • 2+ years of experience in customer service, account management, inside sales, or a related client-facing sales role.
  • Proven ability to build and maintain long-term customer relationships through exceptional service and consultative communication.
  • Strong active listening skills with the ability to identify customer needs and recommend tailored solutions.
  • Self-motivated, goal-oriented, and able to work independently while contributing to a collaborative team environment.
  • Ability to speak on the phone for 7 hours a day.
  • Experience managing inbound and outbound customer interactions, including follow-up calls and account outreach.
  • Adaptable and comfortable working in a fast-paced, metrics-driven environment.
  • Tech-savvy and comfortable using digital tools and remote work setups.

What the Team is Saying

Jason
Joshua Stubb
Vanessa Sickles
Josh Groeschl
Hank

Corporate Tools LLC Compensation & Benefits Highlights

  • Healthcare Strength Employer-paid medical, dental, and vision coverage for employees is stated at 100%, with a self-funded plan to handle out-of-network needs and access to therapy resources in some locations. These elements collectively indicate strong, accessible healthcare protection.
  • Retirement Support A Safe Harbor 401(k) managed by Fidelity is advertised with immediate vesting and a company match up to 6%. This structure provides meaningful retirement value from day one of eligibility.
  • Leave & Time Off Breadth Paid time off begins at a generous level, increases with tenure, and transitions to flexible/unlimited time off after five years. Paid parental leave complements the PTO structure and broadens time-off support.

Corporate Tools LLC Insights

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The Company
HQ: Post Falls, Idaho
1,200 Employees
Year Founded: 2014

What We Do

Corporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.

Why Work With Us

We’re privately held, debt free, and focused on people. Not investors. That means we can keep hiring folks we like, building tools that actually work, and making sure our customers are taken care of. If you want to know more about what values drive us, check out our Company Principles.

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Corporate Tools LLC Teams

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Product & Tech
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Finance
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People Operations
Team
Customer Success
About our Teams

Corporate Tools LLC Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.

Typical time on-site: Flexible
HQPost Falls, Idaho
Austin, TX
Spokane, WA
West Jordan, UT
Learn more

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