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Leads, coaches, and scales a Sales Development Representative team responsible for pipeline generation and enterprise prospect engagement. Drives quota attainment, sales methodology mastery, segmentation, competitive positioning, and outbound strategy optimization. Uses Salesforce, Sales Navigator, Nooks, and Gong to analyze performance and guide coaching. Partners with Sales, Marketing, Operations, and Enablement while supporting hiring, onboarding, and career development.

Manage end-to-end commercial renewals for a portfolio of accounts, including usage analysis, quote creation, approvals, contract negotiations, and order execution. Lead customer discussions on contract modernization, partner with Account Executives and Customer Success Managers, maintain forecasting and CRM accuracy, and improve renewal playbooks and quote-to-cash processes.

Own and automate revenue and ARRR forecasting models, deliver recurring revenue reporting, analyze forecast-to-actual variances, and support budgeting, rolling forecasts, executive reporting, and board materials. Partner cross-functionally with Accounting, RevOps, and Enterprise Technology to reconcile data, validate inputs, and improve financial controls and reporting processes.

Manage end-to-end quoting for new business, renewals, and complex amendments using Salesforce CPQ. Own Salesforce and Zendesk queues, triage Q2C requests, resolve escalations, and maintain service levels. Partner with Finance and Legal on non-standard terms, pricing, compliance, and workflow improvements. Ensure transactions meet financial standards while improving sales velocity, transparency, and downstream billing accuracy.

Leads Everlaw’s user research strategy, roadmap, and team while personally conducting strategic studies on complex legal and AI workflows. Partners with Product, Engineering, Marketing, and Data Science to translate mixed-method research into compelling narratives, product strategy, and decisions. Develops researchers, establishes rigorous research standards, and scales the function through self-service frameworks, AI-enabled tools, and operational systems.

Manage Everlaw’s 12-month SaaS and IT contract renewal pipeline, preventing unfavorable auto-renewals and securing cost savings through usage analysis, license right-sizing, and negotiation. Coordinate Legal, Security, IT, Compliance, and Finance reviews; administer ZIP procurement records; and maintain renewal, spend, and savings data. The role requires at least five years of procurement experience, strong analytical and cross-functional communication skills, and careful management of high-volume contract deadlines.

Own go-to-market strategy and product launches for Everlaw’s legal audience. Develop positioning, messaging, sales enablement, campaigns, and customer-facing content to support enterprise sales, generate pipeline, and grow revenue. Research legal-team needs and competitors, translate technical capabilities into customer value, and collaborate with Product, GTM, Demand Gen, and Content teams to influence prioritization and execution.

Develop and execute partner marketing strategies, joint go-to-market campaigns, co-marketing collateral, events, communications, enablement programs, and partner training. Manage partner relationships, budgets, campaign performance, ROI reporting, and market analysis while collaborating with sales, marketing, business development, and program management teams to grow Everlaw’s partner channel.

Own and grow Everlaw’s public-sector partner channel by recruiting and activating government contractors, primes, resellers, and systems integrators. Build joint partner plans, coordinate pre-RFP pursuits, support platform positioning, manage deal registration and pipeline reviews, and align sales, technical, legal, finance, security, and marketing teams. The role converts partner relationships into qualified public-sector opportunities and revenue across federal, state, local, and education markets.

Drive net-new business and account expansion among state, local, and education agencies. Own the full enterprise sales cycle, from prospecting and discovery through demonstrations, negotiations, and close. Build territory plans, exceed quota, lead value-based presentations, collaborate with internal teams, and represent Everlaw at conferences and customer meetings. The role requires monthly travel throughout the territory and experience selling enterprise SaaS or legal services to complex accounts or government agencies.