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Oversee branch community management operations, build relationships with boards and vendors, support strategic planning and fiscal operations, train and manage community managers and support staff, and ensure efficient client service.

Provide overall supervision and administration of homeowners associations: liaise with boards, homeowners and vendors; prepare board packages and financial reports; oversee budgets, collections, capital expenditures, records, ARB/inspections; attend meetings and community events; ensure use of management tools and compliance with management agreements.

Serve as primary liaison to association boards and homeowners, travel to communities for meetings, inspections, and events; prepare annual disclosure and financial packages; review monthly financials and recommend capital expenditures; coordinate with vendors and internal departments; provide customer service and conflict resolution; manage multiple projects and deadlines.

Lead month-end close and prepare financial statements for multiple complex nonprofit entities. Perform full accrual accounting, reconciliations, amortization/depreciation schedules, budget support, year-end close, and collaborate with AR/AP, tax, banking, and association stakeholders to resolve issues.

Process homeowner association delinquencies: set and maintain statuses, generate notices, prepare lien and attorney/collection packages, enter reimbursable charges, manage late fees in C3, coordinate with attorneys, branch staff, and Print House.

Lead branch community management operations, oversee teams, build client and vendor relationships, support strategic planning, fiscal operations, policy/procedure development, training liaison duties, and assist business development and other assigned tasks.

Lead month-end close and prepare financial statements for multiple complex nonprofit entities. Perform full-accrual accounting, reconciliations, depreciation/amortization schedules, budget assistance, year-end close, and cross-functional issue resolution. Support Community Association Managers, finance teams, and boards; maintain supporting schedules and meet tight deadlines with attention to detail.

Provide front-desk administrative support for an HOA: greet visitors, handle inquiries by phone/email, maintain databases and Excel records, prepare reports and correspondence, manage calendars and appointments, coordinate meetings, and support community management with other projects as needed.

Provide overall supervision of homeowner associations: serve as liaison to boards, homeowners, and vendors; manage administration, budgets, financial reporting, collections, vendor procurement, prepare board packages, attend meetings, and support architectural reviews and community operations.

Manage daily operations for a portfolio of HOA and condominium communities: vendor coordination, financials and budgets, inspections, homeowner and board communications, meetings, and architectural requests.