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Leads community growth and business development across North Carolina by identifying referral sources, generating prospects, achieving revenue goals, strengthening client relationships, and overseeing sales strategies. The role requires collaboration with managers, strong communication and customer service skills, conflict resolution expertise, and experience managing teams in HOA or condominium environments.

Build strategic vendor partnerships through consultative, executive-level sales meetings with property management companies and vendors. Travel to offices, lead discovery conversations, present VendorSmart’s value proposition, manage pipeline activity in HubSpot, and develop scalable sales strategies. The role requires strong relationship-building, executive communication, organization, follow-up, and approximately 30%–50% travel, with remote work and performance-based compensation.

Manages the administration and daily operations of a community association. Responsibilities include supporting the board and homeowners, preparing board packages and financial summaries, overseeing budgets, collections, vendors, staff, facilities inspections, procurement, accounts payable, records, architectural reviews, and community events. The role requires strong communication, organization, customer service, conflict resolution, financial administration, and knowledge of homeowners association operations.

Conduct inspections of HOA communities, document covenant violations and maintenance concerns, prepare reports and compliance correspondence, and manage cases through resolution. Maintain tracking systems, review property modifications, monitor deadlines, and communicate recommendations to residents, boards, and community managers. The role also provides administrative support, promotes consistent enforcement of governing documents, and requires travel among assigned communities.

Performs full-cycle general ledger accounting for multiple community association and nonprofit entities. Responsibilities include month-end and year-end close, financial statement preparation, journal entries, bank and balance sheet reconciliations, budgeting, variance analysis, audit and tax support, discrepancy resolution, and collaboration with internal teams and association stakeholders. The role requires accurate financial reporting, strong GAAP knowledge, advanced Excel skills, and management of multiple deadlines in a high-volume shared-services environment.

Manage a portfolio of customer accounts, collect overdue balances, resolve billing discrepancies and unapplied cash, maintain collection records, analyze aging risks, support month-end close and reconciliations, and improve AR processes through workflow and automation initiatives. The role partners with internal teams and customers to remove collection barriers, strengthen relationships, and improve cash flow.

Manage a portfolio of homeowner associations by advising boards, preparing budgets and financial reports, overseeing vendors and maintenance projects, coordinating meetings, supervising staff, and supporting community operations, governance, safety, and emergency preparedness.

Provides administrative and clerical support to Community Managers, including document management, meeting packages, homeowner communications, mail processing, data updates, access credential issuance, community inspections, and assistance with collections, vendor requests, architectural reviews, and compliance communications. Serves as a liaison among homeowners, managers, vendors, board members, and office staff while maintaining organized records and meeting statutory deadlines.

Supervise community association operations, administration, finances, vendors, staff, records, and compliance with management agreements. Serve as liaison to board members and homeowners, prepare board packages and financial summaries, oversee procurement and vendor performance, support architectural reviews and inspections, monitor collections, attend meetings and community events, and manage association databases and special projects.

Manages community associations by serving as liaison to boards and homeowners, coordinating vendors, attending meetings and inspections, preparing statutory disclosures and financial packages, reviewing monthly financial reports, and advising on capital expenditures. The role requires strong customer service, communication, organization, conflict resolution, and time-management skills, along with proficiency in Microsoft Office.