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Lead business development and referral growth by identifying prospects and referral sources, developing sales strategies, achieving revenue goals, maintaining client relationships, and coordinating with managers to deliver projects and improve retention.

Provide front-line administrative and customer service support for multiple communities: manage association documents, update resident records in C3 and TownSq, process mail/print/scan, coordinate vendor work orders and amenity reservations, prepare board packages and correspondence, and assist with recreation center tasks and general office duties.

Provide accounts payable, receivable, and general ledger support: process semi-weekly AP checks, enter debits/credits and GL entries, maintain accounting reports and account files, and perform other assigned accounting tasks.

Plan, coordinate, and oversee HOA-sponsored events and lifestyle programming; manage event budgets, vendor bids, promotions, and onsite execution; maintain calendars, records, and monthly financial and lifestyle reports; support the Board, community manager, and residents; manage amenity access and rentals; and provide administrative and customer-service support with a regular onsite presence.

Provide general office administrative support for community associations: handle correspondence, phone calls, mail, invoicing support, prepare board packages, update homeowner records in C3, relieve concierge staff, manage filing and supplies, and perform other office tasks as assigned.

Provide friendly front‑desk and phone support for residents, perform administrative tasks (filing, data entry, mail/package handling), assist with community events and communications, operate HOA software and Microsoft Office, and support Community Manager while maintaining confidentiality and professional office operations.

Support managers with recruiting, employee relations, and HR policy administration. Administer compensation, benefits, training, payroll-related documentation, and performance evaluation records. Serve as liaison between employees and management, handle HR compliance (leave, OSHA, workers' comp), and assist with implementing HR practices and procedures.

Lead property accounting operations across multiple properties, overseeing GL, A/P, A/R, bank reconciliations, owner distributions, trust accounts, and month/year-end close. Manage and mentor onsite and virtual accounting teams, enforce internal controls, prepare owner statements and financial packages, implement process improvements, utilize AppFolio, and coordinate with auditors and tax advisors to ensure accurate cash-basis financial reporting and compliance.

Provide administrative support to property management staff, handle communications with tenants, vendors, and clients, maintain records and reports, manage calendars and meetings, and prioritize tasks to ensure smooth day-to-day office operations.

Prepare monthly financial reports and daily bank reconciliations, create GAAP journal entries, support Community Managers with accounting guidance, organize tax forms, assist with audits, collaborate with auditors and banking professionals, meet deadlines, and support special projects for a portfolio of associations.